Customer Success Manager

1 years

0 Lacs

Posted:6 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We're Hiring Customer Success Manager at Luneblaze!


About Us

accreditation and assessment processes


quality-driven education


Key Roles and Responsibilities:

1. Interact regularly with clients to build and maintain strong relationships

2. Provide software training to new and existing clients

3. Address and resolve day-to-day queries from clients in a timely manner

4. Ensure all processes follow the defined standard operating procedures (SOPs)

5. Coordinate with internal teams to resolve client issues effectively

6. Maintain clear communication and provide regular updates to clients

7. Keep records of client interactions, training sessions, and issue resolutions

8. Contribute to overall client satisfaction and retention


Who You Are

-

- A graduate in any discipline

- Energetic, adaptable, and passionate about growth

- Open to freshers and experienced candidates alike


Bonus If You Have:

- Experience in the education sector

- Understanding of accreditation frameworks

- Ability to learn fast and thrive in a dynamic environment


Job Details

Location:

Working Hours:

Working Days:


Compensation

Freshers:

Experienced:

Performance Review:

Note:


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