About ProManage ProManage is India’s highest-rated and most-awarded Hyperlocal Gen-AI SaaS platform , purpose-built to help multi-location brands protect their brand identity and drive high-ROI growth —all with zero ad spend . We enable national and regional enterprises to verify, enrich, distribute, and protect their local digital listings across 20+ discovery platforms including Google, Apple, Bing, Alexa, Swiggy, Uber, ChatGPT, and more. With over 15 years of expertise , ProManage combines AI-driven automation , robust data infrastructure, and a proprietary tech stack to optimize location-level visibility, search engagement, and conversion. Our platform delivers 9123+ profile views/month and 645+ high-intent actions per listing—calls, chats, visits—proving that hyperlocal audiences are the golden goose for modern businesses. Trusted by 70+ multi-location enterprises , ProManage ensures your brand appears consistently and accurately where it matters most: when high-intent customers are ready to buy. We offer deep analytics, dashboards, master data management, and a full-stack solution for profile optimization, engagement, and growth. Join us as we redefine how businesses tap into hyperlocal search demand—scaling presence, increasing conversion, and doing it all with zero media spend and 95%+ client retention . Job Description We're seeking candidates with a degree in Computer Science and 1-2 years of product management experience, eager to apply their technical skills to innovate and elevate product features at ProManage. In this role, you'll gain invaluable experience while taking on a broad range of responsibilities (yes, it’s a long list—but just imagine how much you’ll learn): Assume responsibility for the success of an Epic (related set of features) of Pro-Manage by innovating and developing them to launch and, most importantly, ensuring the use of the Epic feature set by clients Be the Epic evangelist and subject matter expert to the technical/developer community. Assume responsibility for the use of the platform by customers and will analyse them consistently and constantly to understand customer preferences and pain points to develop responsive product features. Understand both stated and latent customer needs using the state-of-the-art continuous discovery and customer journey tracking to specify and enhance product features . Work closely with Marketing, Customer Success, Business Development and Technology teams to create a delightful and unified customer experience and journey from a prospect to a highly valuable customer. Evaluate competitive product/service offerings and draw the best features to incorporate in our own product offering. Evaluate enabling technologies to improve our product features. Provide internal and customer training on how to use the product Define success criteria for testing and product acceptance. Facilitate the creation and maintenance of proper product documentation Experience, Expertise and Qualifications Bachelor's of Engineering in Computer Science or any engineering degree. 1-2 years of hands-on product management experience, demonstrating the ability to manage and deliver product features from concept to launch. Skilled in collaborating with cross-functional teams, including engineering, design, and marketing, to align product development with business goals and customer needs. Strong understanding of the product development lifecycle, with experience in defining product requirements, prioritizing backlogs, and working in agile environments. Proven ability to gather and analyse data-driven insights, using tools to track product performance and make informed decisions. Experience with customer research and translating feedback into actionable product improvements and features Excellent communication and stakeholder management skills, with the ability to convey complex product concepts to both technical and non-technical audiences. Demonstrated ability to work in fast-paced environments, managing multiple priorities and delivering on deadlines. Passionate about continuous learning, with a desire to grow in the product management field. What Pro-Manage Offers You Opportunity to develop cutting-edge digital SaaS product development expertise Develop competence in marketing, business development, customer success and technology Highly entrepreneurial and aspirational work environment that inspires and challenges Collaborative and fun work environment Learning and development program to help you develop skills Well-define career path and progression tracking Progressive, nurturing and respectful work culture Compensation plus incentives plus stock options Show more Show less

Solution Expert About Pro-Manage ProManage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. ProManage is an award-winning SaaS platform, recognized by Business World, Indian Business Council, Retail Association of India and e4m. ProManage is also the only platform in its category, listed on G2 with a 4.5/5.0 rating. ProManage has also attracted highly regarded brands as its clients: Bata, Tata Power, Dominos, Cafe Coffee Day, Muthoot Finance, Shriram Finance,Sterling Resorts, Dr. Batra's, Rainbow Children's Hospital, Ujjivan Small Finance Bank, Mahindra Finance, Apollo Pharmacy, Titan, DHL and more. ProManage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional ProManage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. ProManage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through an AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. ProManage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. ProManage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore). Job Description & Expectations: We are seeking a dedicated and knowledgeable individual to join our team. The ideal candidate will excel in customer interaction, product demonstration, and analysis. The role involves explaining SEO analytic reports, assisting with customer onboarding, and identifying key success factors in various categories. A deep understanding of our product and the ability to effectively communicate its features to customers is essential. Responsibilities: Profile Diagnostic Report Explanation: Explain the Current SEO Analytic Report to customers in a clear and comprehensive manner. Address and clarify any doubts or questions the customers may have about the report. Provide insights and recommendations based on the analysis to help customers understand their current SEO standings. Onboarding Expert: Assist new customers in understanding the subscription charges and the value they are receiving. Guide customers through the onboarding process, ensuring a smooth transition and setup. Provide ongoing support to new customers to help them get started with our services efficiently. Analysis: Conduct thorough analyses of different categories to identify key factors that contribute to success. Utilize analytical skills to interpret data and provide actionable insights. Continuously monitor and assess the effectiveness of strategies and make recommendations for improvement. Product Knowledge and Demonstration: Gain a deep understanding of our product, including its features, benefits, and applications. Conduct product demonstrations for customers, showcasing the product’s capabilities and advantages. Stay updated on product developments and updates to ensure accurate and current information is provided to customers. Key Skills: Strong and effective communication skills, capable of conveying complex information in an understandable manner. Basic understanding of digital marketing principles and practices. Ability to manage and prioritize multiple projects simultaneously, ensuring timely and successful completion. 1-2 years of relevant experience in a similar role. Qualifications: Proficiency in English, Hindi, and Tamil, with strong communication and convincing skills in all three languages. Excellent presentation skills, with the ability to engage and persuade an audience. Strong analytical skills, with the ability to interpret data and provide meaningful insights. Proficiency in Microsoft Excel and PowerPoint, with the ability to create and present reports and presentations. Knowledge of the healthcare industry, with an understanding of its unique challenges and opportunities. Additional Requirements: A proactive and self-motivated approach to work, with a focus on continuous learning and improvement. Ability to work collaboratively in a team environment, while also being capable of working independently. Customer-focused mindset, with a commitment to delivering exceptional service and support.

About Pro-Manage: Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage, and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: DHL, Apollo Pharmacy, Lighthouse Learning, Eurokids, GoColors, Shriram Finance, Muthoot Finance, Sterling Resorts, City Union Bank, FedFina, and CADD Center. Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development, and product management methodologies. The cross- functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs.Pro-Manage is developedand offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through an AI-based need fulfilment and monetization platform that generates millions of qualified, parameterized servicerequests to local service SMBs every day in 40 cities. Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore). Job Description & Expectations We are looking for a dedicated content writer to create content for the Enterprise customers to achieve tangible business outcomes, which includes product descriptions, services descriptions, business descriptions, and regular weekly posts on events/offers/discounts/new launches/updates, etc. The content writer's responsibilities include evaluating analytics to adjust content as needed and regularly updating these descriptions for all the businesses. The candidate should also be able to follow editorial guidelines when creating content. Pro-Manage Enterprises & Boost - Content Operations: Work on profile content of all existing and new customers of Sulekha who want to enhance their presence in Google, Bing, and others as we add on. Work closely with social management teams to deliver customer value– besides working closely with customer Closely work with the internal and other cross-functional teams including the central design team, central keyword research team and marketing teams to deliver value. Conducting in-depth research on industry-related segment in order to develop original content. Developing content for product descriptions, services descriptions, business descriptions, and regular weekly posts on events/offers/discounts/new launches/updates, etc. Assisting the operations team in developing content for the Promanage campaigns. Proofreading content for errors and inconsistencies. Editing and polishing existing content to ensure value delivery for the customers Conducting keyword research and using SEO best practices to increase traffic to Promanage profiles Creating compelling Product & Post Titles that will capture the attention of the target audience. Identifying customers’ needs and recommending new content to address gaps in the Promanage customer profiles Education, Professional and Personal Attributes Bachelor's degree in communications, marketing, English, journalism, or related field. Proven content writing or copywriting experience. Working knowledge of content management systems

About Pro-Manage: Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable businessand technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephonyand others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: DHL, Apollo Pharmacy, Lighthouse Learning, Eurokids, GoColors, Shriram Finance, Muthoot Finance,Sterling Resorts, City Union Bank, FedFina, and CADD Center. Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigmsdesigned to attractand retain targeted customers, maximizing life-timevalue and minimizing customer acquisition effortsand costs. Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through an AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local serviceSMBs every day in 40 cities. Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platformin India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo),and GIC (sovereign wealth fund of Singapore). Job Description & Expectations: We are looking for an operations executive to help a portion of the enterprises of ProManage achieve tangible business outcomes. He / She will closely work with paid customers of ProManage to achieve the desired goals of ProManage. Responsibilities: Work on base profile enrichment of existing ProManage clients who want to enhance their presence in Google, Bing and others as we add on. Email, Phone call and WhatsApp engagement with existing clients to obtain content and optimize the Google listings& on other platforms. Onboarding clients by confirming documents and claiming google listings andmaintaining client database. Google Map navigation and locating listingsfrom street view and updatingthe correct latitude/longitude and address of the listings Closely work with other teams including central design team, central keyword research team, Customer success team and marketing teams to deliver value. Key Skills: Effective Task Execution: Demonstrate the ability to precisely follow and execute given instructions to ensure accurate and efficient task completion. Multitask effectively to manage multiple tasks and priorities simultaneously, maintaining a high level of attention to detail and quality. Data Management Proficiency: Showcase expertise in maintaining and managing data, including updates,organization, and analysis, using tools like Excel or Google Sheets. Ensure data accuracy, consistency, and integrity through meticulous record- keeping and regular verification processes. Communication and Collaboration: Proficiently navigate and engage in communication using Microsoft Teamsor similar collaboration platforms, ensuring seamless information sharing and collaboration with team members. Contribute to a positive team environment by actively participating in discussions and staying responsive to inquiries and updates. Time Management and Task Completion: Exhibit the capability to complete tasks within specified timelines (Turnaround Time - TAT), showing a strong sense of accountability and commitment to meeting deadlines. Efficiently prioritize tasks based on urgency and importance to ensure timely completion of assignments Education, Professional and Personal Attributes Any graduation is preferred. Good knowledge of English, Hindi and 1 regional language is a MUST – to help with category expertise Good analytical knowledge including working knowledge of all Microsoft tools and good in Google. A resource who can be trainedin Digital marketing or with a basic digitalmarketing skills

About Pro-Manage Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more. ProManage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore). Roles & responsibilities: Design, Architect, and Develop software solutions based on suitable design patterns. Adopt new and emerging technologies to provide solutions. Collaborate with cross-functional teams to understand business requirements and translate them into machine learning problems. Work alongside data scientists and software engineers to integrate machine learning models into production systems. Identify technical issues and provide resolution. Design, develop, and implement machine learning models for various business applications, including predictive analytics, recommendation systems, natural language processing, and computer vision. Stay up to date with the latest advancements in AI and machine learning techniques. Ensure that machine learning pipelines and systems are scalable, efficient, and robust. Excellent communication and interpersonal skills. Qualifications BE / Master’s in computer science or any degree. Critical Skills Proven experience as a Machine Learning Engineer, AI Engineer, or similar role (typically 2+ years). Experience writing software in Python, Scala, R, or similar. Familiarity with cloud platforms like AWS, Google Cloud or Microsoft Azure for deploying models at scale. Solid understanding of machine learning algorithms (supervised and unsupervised learning, deep learning, reinforcement learning, etc.). Experience with data structures, algorithms, and software design. Experience in using any LLM models in real-time projects. Proven ability to work as part of cross-functional delivery teams in an Agile delivery environment. Work in a dynamic, collaborative, non-hierarchical environment where your talent is valued over your job title or years of experience. Strong problem-solving skills with the ability to think critically and creatively. Ability to break down complex business problems into machine learning solutions. Desired skills Experience with machine learning libraries and frameworks. Expertise in data manipulation and analysis. Experience with big data technologies. STS (Speech to Text & Text to Speech) #ASR (Automated Speech Recognition) Engine Exposure. Great OOPS skills, including strong design patterns knowledge. Familiarity with relational databases, NoSQL. Out-of-the-box thinking, and in-depth problem-solving. Personal skills Result- and outcome-orientation High degree of enthusiasm, dynamism, and drive to succeed Capacity for hard work and perseverance Maturity to collaborate with peers to achieve overall success Capability to nurture and motivate direct reports to high success

About ProManage ProManage is India’s highest-rated and most-awarded Hyperlocal Gen-AI SaaS platform , purpose-built to help multi-location brands protect their brand identity and drive high-ROI growth —all with zero ad spend . We enable national and regional enterprises to verify, enrich, distribute, and protect their local digital listings across 20+ discovery platforms including Google, Apple, Bing, Alexa, Swiggy, Uber, ChatGPT, and more. With over 15 years of expertise , ProManage combines AI-driven automation , robust data infrastructure, and a proprietary tech stack to optimize location-level visibility, search engagement, and conversion. Our platform delivers 9123+ profile views/month and 645+ high-intent actions per listing—calls, chats, visits—proving that hyperlocal audiences are the golden goose for modern businesses. Trusted by 70+ multi-location enterprises , ProManage ensures your brand appears consistently and accurately where it matters most: when high-intent customers are ready to buy. We offer deep analytics, dashboards, master data management, and a full-stack solution for profile optimization, engagement, and growth. Join us as we redefine how businesses tap into hyperlocal search demand—scaling presence, increasing conversion, and doing it all with zero media spend and 95%+ client retention . Job Description We're seeking candidates with a degree in Computer Science and 1-2 years of product management experience, eager to apply their technical skills to innovate and elevate product features at ProManage. In this role, you'll gain invaluable experience while taking on a broad range of responsibilities (yes, it’s a long list—but just imagine how much you’ll learn): Assume responsibility for the success of an Epic (related set of features) of Pro-Manage by innovating and developing them to launch and, most importantly, ensuring the use of the Epic feature set by clients Be the Epic evangelist and subject matter expert to the technical/developer community. Assume responsibility for the use of the platform by customers and will analyse them consistently and constantly to understand customer preferences and pain points to develop responsive product features. Understand both stated and latent customer needs using the state-of-the-art continuous discovery and customer journey tracking to specify and enhance product features . Work closely with Marketing, Customer Success, Business Development and Technology teams to create a delightful and unified customer experience and journey from a prospect to a highly valuable customer. Evaluate competitive product/service offerings and draw the best features to incorporate in our own product offering. Evaluate enabling technologies to improve our product features. Provide internal and customer training on how to use the product Define success criteria for testing and product acceptance. Facilitate the creation and maintenance of proper product documentation Experience, Expertise and Qualifications Bachelor's of Engineering in Computer Science or any engineering degree. 1-2 years of hands-on product management experience, demonstrating the ability to manage and deliver product features from concept to launch. Skilled in collaborating with cross-functional teams, including engineering, design, and marketing, to align product development with business goals and customer needs. Strong understanding of the product development lifecycle, with experience in defining product requirements, prioritizing backlogs, and working in agile environments. Proven ability to gather and analyse data-driven insights, using tools to track product performance and make informed decisions. Experience with customer research and translating feedback into actionable product improvements and features Excellent communication and stakeholder management skills, with the ability to convey complex product concepts to both technical and non-technical audiences. Demonstrated ability to work in fast-paced environments, managing multiple priorities and delivering on deadlines. Passionate about continuous learning, with a desire to grow in the product management field. What Pro-Manage Offers You Opportunity to develop cutting-edge digital SaaS product development expertise Develop competence in marketing, business development, customer success and technology Highly entrepreneurial and aspirational work environment that inspires and challenges Collaborative and fun work environment Learning and development program to help you develop skills Well-define career path and progression tracking Progressive, nurturing and respectful work culture Compensation plus incentives plus stock options

About Pro-Manage Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more. ProManage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore). Roles & responsibilities: Design, Architect, and Develop software solutions based on suitable design patterns. Adopt new and emerging technologies to provide solutions. Collaborate with cross-functional teams to understand business requirements and translate them into machine learning problems. Work alongside data scientists and software engineers to integrate machine learning models into production systems. Identify technical issues and provide resolution. Design, develop, and implement machine learning models for various business applications, including predictive analytics, recommendation systems, natural language processing, and computer vision. Stay up to date with the latest advancements in AI and machine learning techniques. Ensure that machine learning pipelines and systems are scalable, efficient, and robust. Excellent communication and interpersonal skills. Qualifications BE / Master’s in computer science or any degree. Critical Skills Proven experience as a Machine Learning Engineer, AI Engineer, or similar role (typically 2+ years). Experience writing software in Python, Scala, R, or similar. Familiarity with cloud platforms like AWS, Google Cloud or Microsoft Azure for deploying models at scale. Solid understanding of machine learning algorithms (supervised and unsupervised learning, deep learning, reinforcement learning, etc.). Experience with data structures, algorithms, and software design. Experience in using any LLM models in real-time projects. Proven ability to work as part of cross-functional delivery teams in an Agile delivery environment. Work in a dynamic, collaborative, non-hierarchical environment where your talent is valued over your job title or years of experience. Strong problem-solving skills with the ability to think critically and creatively. Ability to break down complex business problems into machine learning solutions. Desired skills Experience with machine learning libraries and frameworks. Expertise in data manipulation and analysis. Experience with big data technologies. STS (Speech to Text & Text to Speech) #ASR (Automated Speech Recognition) Engine Exposure. Great OOPS skills, including strong design patterns knowledge. Familiarity with relational databases, NoSQL. Out-of-the-box thinking, and in-depth problem-solving. Personal skills Result- and outcome-orientation High degree of enthusiasm, dynamism, and drive to succeed Capacity for hard work and perseverance Maturity to collaborate with peers to achieve overall success Capability to nurture and motivate direct reports to high success

About ProManage ProManage is Indias highest-rated and most-awarded Hyperlocal Gen-AI SaaS platform , purpose-built to help multi-location brands protect their brand identity and drive high-ROI growth all with zero ad spend . We enable national and regional enterprises to verify, enrich, distribute, and protect their local digital listings across 20+ discovery platforms including Google, Apple, Bing, Alexa, Swiggy, Uber, ChatGPT, and more. With over 15 years of expertise , ProManage combines AI-driven automation , robust data infrastructure, and a proprietary tech stack to optimize location-level visibility, search engagement, and conversion. Our platform delivers 9123+ profile views/month and 645+ high-intent actions per listingcalls, chats, visitsproving that hyperlocal audiences are the golden goose for modern businesses. Trusted by 70+ multi-location enterprises , ProManage ensures your brand appears consistently and accurately where it matters most: when high-intent customers are ready to buy. We offer deep analytics, dashboards, master data management, and a full-stack solution for profile optimization, engagement, and growth. Join us as we redefine how businesses tap into hyperlocal search demandscaling presence, increasing conversion, and doing it all with zero media spend and 95%+ client retention . Job Description We&aposre seeking candidates with a degree in Computer Science and 1-2 years of product management experience, eager to apply their technical skills to innovate and elevate product features at ProManage. In this role, you&aposll gain invaluable experience while taking on a broad range of responsibilities (yes, its a long listbut just imagine how much youll learn): Assume responsibility for the success of an Epic (related set of features) of Pro-Manage by innovating and developing them to launch and, most importantly, ensuring the use of the Epic feature set by clients Be the Epic evangelist and subject matter expert to the technical/developer community. Assume responsibility for the use of the platform by customers and will analyse them consistently and constantly to understand customer preferences and pain points to develop responsive product features. Understand both stated and latent customer needs using the state-of-the-art continuous discovery and customer journey tracking to specify and enhance product features . Work closely with Marketing, Customer Success, Business Development and Technology teams to create a delightful and unified customer experience and journey from a prospect to a highly valuable customer. Evaluate competitive product/service offerings and draw the best features to incorporate in our own product offering. Evaluate enabling technologies to improve our product features. Provide internal and customer training on how to use the product Define success criteria for testing and product acceptance. Facilitate the creation and maintenance of proper product documentation Experience, Expertise and Qualifications Bachelor&aposs of Engineering in Computer Science or any engineering degree. 1-2 years of hands-on product management experience, demonstrating the ability to manage and deliver product features from concept to launch. Skilled in collaborating with cross-functional teams, including engineering, design, and marketing, to align product development with business goals and customer needs. Strong understanding of the product development lifecycle, with experience in defining product requirements, prioritizing backlogs, and working in agile environments. Proven ability to gather and analyse data-driven insights, using tools to track product performance and make informed decisions. Experience with customer research and translating feedback into actionable product improvements and features Excellent communication and stakeholder management skills, with the ability to convey complex product concepts to both technical and non-technical audiences. Demonstrated ability to work in fast-paced environments, managing multiple priorities and delivering on deadlines. Passionate about continuous learning, with a desire to grow in the product management field. What Pro-Manage Offers You Opportunity to develop cutting-edge digital SaaS product development expertise Develop competence in marketing, business development, customer success and technology Highly entrepreneurial and aspirational work environment that inspires and challenges Collaborative and fun work environment Learning and development program to help you develop skills Well-define career path and progression tracking Progressive, nurturing and respectful work culture Compensation plus incentives plus stock options Show more Show less

About Pro-Manage Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more. ProManage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. Pro-Manage is developed and offered by Sulekha, one of Indias largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore). Roles & responsibilities: Design, Architect, and Develop software solutions based on suitable design patterns. Adopt new and emerging technologies to provide solutions. Collaborate with cross-functional teams to understand business requirements and translate them into machine learning problems. Work alongside data scientists and software engineers to integrate machine learning models into production systems. Identify technical issues and provide resolution. Design, develop, and implement machine learning models for various business applications, including predictive analytics, recommendation systems, natural language processing, and computer vision. Stay up to date with the latest advancements in AI and machine learning techniques. Ensure that machine learning pipelines and systems are scalable, efficient, and robust. Excellent communication and interpersonal skills. Qualifications BE / Masters in computer science or any degree. Critical Skills Proven experience as a Machine Learning Engineer, AI Engineer, or similar role (typically 2+ years). Experience writing software in Python, Scala, R, or similar. Familiarity with cloud platforms like AWS, Google Cloud or Microsoft Azure for deploying models at scale. Solid understanding of machine learning algorithms (supervised and unsupervised learning, deep learning, reinforcement learning, etc.). Experience with data structures, algorithms, and software design. Experience in using any LLM models in real-time projects. Proven ability to work as part of cross-functional delivery teams in an Agile delivery environment. Work in a dynamic, collaborative, non-hierarchical environment where your talent is valued over your job title or years of experience. Strong problem-solving skills with the ability to think critically and creatively. Ability to break down complex business problems into machine learning solutions. Desired skills Experience with machine learning libraries and frameworks. Expertise in data manipulation and analysis. Experience with big data technologies. STS (Speech to Text & Text to Speech) #ASR (Automated Speech Recognition) Engine Exposure. Great OOPS skills, including strong design patterns knowledge. Familiarity with relational databases, NoSQL. Out-of-the-box thinking, and in-depth problem-solving. Personal skills Result- and outcome-orientation High degree of enthusiasm, dynamism, and drive to succeed Capacity for hard work and perseverance Maturity to collaborate with peers to achieve overall success Capability to nurture and motivate direct reports to high success Show more Show less