Customer Service/Customer Support Internship

As an intern at Prost Technologies Private Limited, your day-to-day responsibilities will include working with businesses to ensure their queries regarding insurance policies and claims are resolved efficiently. Additionally, you will be responsible for ensuring timely responses to tickets within the specified Turnaround Time (TAT). Another key aspect of your role will involve engaging with HRs from B2B companies to understand and fulfill their requirements, as well as seeking referrals from them. Prost Technologies Private Limited was founded with the mission of transforming perceptions surrounding health insurance. The company's flagship product, OneAssure, is a reflection of this vision. In a time where life insurance has been a common practice in households, the company acknowledges the changing landscape, advancements in medical science, and the associated expenses. The focus at Prost Technologies is to prioritize health insurance as a fundamental necessity. The company aims to build a technology-driven distribution network that puts customer needs first, devoid of any bias, and simplifies the understanding of insurance policies. Rather than being mere product sellers, the goal is to assist customers in choosing the most suitable option available in the market. The commitment of the company extends beyond the point of purchase; they strive to help customers comprehend every detail of their policy and navigate through potential claim situations effectively.,