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Niit Learning Systems logo

Customer Service || Training Coordinator || NIIT

0 - 1 years

2 - 3 Lacs

Gurugram

Posted:1 month ago| Platform: Naukri logo

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Skills Required

customer Customer Service Customer Support Customer Care Backend Support Good Comm Skills Voice Process Customer Queries International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Position : Senior Training Coordinator Minimum Experience : 0 to 2 years Location : Gurgaon Timings: Flexible with Shifts Job Description: Training Coordinator role with NIIT Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply. Distance P.G can apply , BE /MCA are not eligible, PGDM can apply Working knowledge of computers, IN Night shifts Night Allowances will be provided. Excellent Written & Verbal communication skills. Responsibilities: The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region. Assist the customers with the Training Administration issue/E-mail Provide the customer with resolutions / Training scheduling options Gather additional information about reported issue Perform detailed case analysis and document the case in the system and generate ticket Generate daily / weekly reports for the customer on Microsoft Excel Perform Training Management activities on the Learning Management Systems. Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone. Note : 18 months of surety bond. Rotational Shift NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic Interested candidates can share their resumes on: deepak@niitmts.com

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Niit Learning Systems
Niit Learning Systems
www.niit.com

Education Administration Programs

Gurgaon Haryana

1001-5000 Employees

99 Jobs

    Key People

  • Vijay K. Thadani

    Co-Founder & CEO

  • Vikram Talwar

    Co-Founder & Executive Vice Chairman

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