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Voice Process Client Experience Specialist

0 - 3 years

3 Lacs

Gurugram

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Voice Process Fresher Hiring Voice Support International Voice Process International BPO US Process Communication Skills Client Support Graduation International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Voice Process Client Experience Specialist (Night Shift) Location: Gurugram | Work Mode: Work from Office | Experience: 0-29 months (Freshers can apply) Responsibilities: Handle client calls and ensure first-call resolution Maintain productivity & service level targets Document issues accurately and follow up Ensure high customer satisfaction and adherence to SLAs Identify and support process improvements Eligibility: Graduates: B.Com, B.A, BBA, BCA, BHM, BSc, BSc IT, MBA (Distance only) B.Tech with min 6 months of BPO/KPO experience Regular MBA, M.Com, MA with 6 months of BPO/KPO experience Age: Up to 31 | Max 4-year gap post-graduation Excellent verbal & written English Must be currently in Delhi NCR/Gurgaon Not eligible: MCA, MSc, Math/Stats/Eco Hons, undergraduates/pursuing graduation Interested Candidates can share resume - swetha.9.raju@niitmts.com Contact - 91-8826247648

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Education Administration Programs

Gurgaon Haryana

1001-5000 Employees

154 Jobs

    Key People

  • Vijay K. Thadani

    Co-Founder & CEO

  • Vikram Talwar

    Co-Founder & Executive Vice Chairman

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