Customer Service Staff

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

**Job Description** You will be joining Healthy Earth as a Customer Service Staff on a full-time on-site role located in Ambala And Moga district. Your main responsibility will be to handle customer inquiries, provide support, resolve issues, and ensure customer satisfaction. This will involve managing customer interactions through phone calls and emails, maintaining accurate records of these interactions, and delivering a positive customer experience. **Key Responsibilities** - Handle customer inquiries and provide support - Resolve customer issues effectively - Manage customer interactions via phone calls and emails - Maintain accurate records of customer interactions - Ensure a positive customer experience **Qualifications Required** - Customer Service, Customer Support, and Customer Satisfaction skills - Phone Etiquette and Customer Experience skills - Strong communication and interpersonal skills - Ability to work effectively in a team - Proficiency in using customer service software and tools - Problem-solving skills and attention to detail - Experience in the food and health industry is a plus - High school diploma or equivalent,

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