Home
Jobs

Customer Service Specialist ||Voice Process || Night Shift

0 years

0 - 1 Lacs

Posted:5 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location:

About the Role:

HRO Voice Process

Eligibility Criteria:

  • Education: Graduate in

    B.Com, B.A., BBA, BHM, B.Sc, B.ED

  • Freshers are welcome
  • Must have

    excellent verbal communication skills

  • Basic computer proficiency (MS Office, typing)

Key Responsibilities:

  • Handle inbound customer calls and resolve queries with professionalism
  • Ensure timely and accurate delivery of service
  • Strive for

    first-call resolution

    and high customer satisfaction
  • Maintain quality benchmarks like

    AHT

    ,

    CSAT

    , and compliance metrics
  • Properly document all interactions and follow up where needed
  • Identify areas for process improvement and contribute ideas

Important Note:

voice process

Interested?

Jasleen.2.Kaur@niitmts.com

Mock Interview

Practice Video Interview with JobPe AI

Start Communication Skills Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Niit Learning Systems
Niit Learning Systems

Education Administration Programs

Gurgaon Haryana

1001-5000 Employees

115 Jobs

    Key People

  • Vijay K. Thadani

    Co-Founder & CEO
  • Vikram Talwar

    Co-Founder & Executive Vice Chairman

RecommendedJobs for You

Gurugram, Delhi / NCR, Mumbai (All Areas)

Mumbai, Mumbai Suburban, Mumbai (All Areas)