Customer Service Specialist

**Job Description:** As a Telecaller in this full-time hybrid role based in Goregaon with the option for remote work, your primary responsibility will be to communicate with potential and existing clients. You will address inquiries and provide information about services offered by the company. Your role will also involve maintaining customer relationships, generating leads, following up with prospects, and ensuring a positive customer experience. Collaboration with the marketing and sales teams will be essential to achieve business objectives effectively. **Key Responsibilities:** - Communicate with potential and existing clients effectively - Address inquiries and provide detailed information about company services - Maintain customer relationships and ensure a positive customer experience - Generate leads and follow up with prospects - Collaborate with the marketing and sales teams to achieve business objectives **Qualifications Required:** - Proficiency in communication and interpersonal skills to interact effectively with clients - Experience in telecalling, customer service, or client relationship management - Ability to handle inquiries, provide follow-ups, and generate leads - Self-motivated, proactive, and capable of working independently or as part of a team - Strong organizational and time management skills - Proficiency in English and regional languages is an advantage - Prior experience in marketing or sales is a plus,