Customer Service Representative

Company Description

VOC Automotive India Private Limited is India's largest multi-brand digitalized two-wheeler service dealership network. The company offers unmatched quality service for a wide range of two-wheelers under one roof. VOC is committed to excellence and innovation in customer-centric services and aims to transform the two-wheeler service experience in India.

Role Description

This is a full-time, on-site role for a Customer Service Representative based in Hosuri. The role involves providing exceptional customer support and ensuring customer satisfaction through effective communication and problem-solving. Day-to-day responsibilities include addressing customer inquiries, resolving service issues, managing customer interactions, and enhancing the overall customer experience.

Qualifications

• Strong skills in Customer Service, Customer Support, and Customer Relations
• Experience in ensuring Customer Satisfaction and improving Customer Experience
• Effective communication and interpersonal skills
• Ability to handle customer concerns with a problem-solving mindset
• Experience in the automotive industry is a plus
• High school diploma or equivalent; a degree in a related field is advantageous.
  

Contact

: +91 9632881606