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Customer Service Representative

Customer Service Representative

Naukri E Hire Campaign

0 years

1 - 3 Lacs

Gurugram

Posted:3 hours ago| Platform:

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Skills Required

Excellent Communication Skills US Process Customer Service fresher Voice Process International Voice Voice Support International Voice Process International BPO International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities : Handle international calls from clients across various countries, providing exceptional customer service and resolving their queries efficiently. Process customer requests, concerns, and issues in a timely and professional manner. Maintain accurate records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors when necessary. Job Requirements : Excellent communication skills for effective interaction with international clients. Ability to work on an international BPO/call center environment with diverse cultural backgrounds. Proficiency in handling high-volume calls simultaneously while maintaining accuracy and attention to detail. Fresh graduates can apply; no prior experience required.

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Customer Service Representative