Job Description Role Summary: We are seeking a dynamic and experienced Manager / Head of Operations to oversee and lead all operational aspects of the business. This role is critical in ensuring seamless delivery of our training programs, maintaining exceptional client relationships, and driving operational excellence across teams. You will work closely with leadership and cross-functional teams to support business growth, ensure client satisfaction, and scale our operations globally. Key Responsibilities: Operational Leadership Oversee end-to-end operations, including program delivery, resource management, and process optimization. Manage and coordinate across internal teams: sales, marketing, content, trainers, and project coordination. Client Management & Relationship Building Serve as the senior point of contact for key clients, ensuring satisfaction, issue resolution, and repeat business. Build strong, trusted relationships with clients and stakeholders. Project & Program Management Ensure smooth planning and execution of multiple client projects across regions. Oversee project coordinators and manage timelines, budgets, and deliverables. Team Leadership Lead, mentor, and develop the operations team. Foster collaboration between functions to ensure alignment and efficiency. Process Improvement & Quality Assurance Identify and implement process improvements to enhance efficiency and scalability. Ensure high standards of quality and consistency in program delivery. Ideal Candidate Profile: 8 to12 years of experience in operations management, preferably in corporate training, professional services, consulting, or education. Strong client management and relationship-building skills. Proven track record of managing cross-functional teams and delivering complex projects. Excellent leadership, communication, and problem-solving abilities. Ability to thrive in a fast-paced, entrepreneurial, and global environment. Experience with operational tools, CRM systems, and project management software.
Job Description We are looking for a React JS Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. Responsibilities Developing new user-facing features using React.js Building reusable components and front-end libraries for future use Translating designs and wireframes into high-quality code Optimizing components for maximum performance across a vast array of web-capable devices and browsers Skills Qualifications Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Thorough understanding of React.js and its core principles Experience with popular React.js workflows (such as Flux or Redux) Familiarity with newer specifications of EcmaScript Experience with data structure libraries (e.g., Immutable.js) Knowledge of isomorphic React is a plus Familiarity with RESTful APIs Knowledge of modern authorization mechanisms, such as JSON Web Token Familiarity with modern front-end build pipelines and tools Experience with common front-end development tools such as Babel, Webpack, NPM, etc. Ability to understand business requirements and translate them into technical requirements A knack for benchmarking and optimization Familiarity with code versioning tools {such as Git, SVN, and Mercurial} Graduate with IT/ computer science or similar relevant field Strong analytical skills and problem-solving aptitude Must be from Bangalore or ready to relocate Attention to details Education Qualification : B. TECH / any equivalent
Sales Consultant (Outbound – US Process) Job Location: Gurugram, Haryana (Work from Office) Shift: Night Shift (Aligned with US EST hours) Type: Full-time | Immediate Joiners Preferred Job Overview We are hiring energetic and driven Sales Consultants for our outbound US process. You will engage with potential clients from leads transferred by our Telemarketing (TM) team and close high-quality deals. This is a performance-focused sales role suited for professionals with experience in US-based outbound calling. Key Responsibilities Handle outbound calls transferred by the TM team and close deals. Manage the complete sales lifecycle, including agreement signings. Use dialer systems and manual calling methods effectively. Follow pre-defined scripts and lead qualification filters. Maintain consistent follow-up with prospects and clients. Achieve and exceed monthly sales targets. Maintain daily logs and accurate reports of all sales activities. Requirements Education: Minimum 12th pass (High School or equivalent) Experience: 1+ years in outbound international sales. (Required) Age Limit: Up to 35 years CALL : 7976869215 HR Sagar Key Skills Excellent communication skills (verbal & written – English) Strong negotiation and sales-closing abilities Familiarity with dialer tools and CRMs Ability to adapt and modify scripts as needed Self-motivated, reliable, and target-driven Work Conditions Night shift based on US Eastern Time (EST) Must be comfortable working weekends as needed Shift timing may adjust with Daylight Saving changes Salary & Incentives Fixed Salary: From 35,000 to ₹45,000/month Incentives: Start at ₹60,000/month upon target achievement High performers average ₹1.5+ lakhs/month Perks & Benefits Free two-way cab service within 30 km of office ₹3,000/month travel allowance if using own vehicle Annual performance appraisals Training, mentorship, and career growth support Collaborative and rewarding team environment Note: While our registered office is in Noida, this is a full-time on-site role based in Gurugram, Haryana . Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Work from home Schedule: Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What are your salary expectations? Are you okay to travel to Gurugram? Can you join us immediately? Do you have experience working with Telesales process? Do you have experience working with International Sales Process? Experience: International Sales Process: 1 year (Required) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person
Sales Consultant (Outbound – US Process) Job Location: Gurugram, Haryana (Work from Office) Shift: Night Shift (Aligned with US EST hours) Type: Full-time | Immediate Joiners Preferred Job Overview We are hiring energetic and driven Sales Consultants for our outbound US process. You will engage with potential clients from leads transferred by our Telemarketing (TM) team and close high-quality deals. This is a performance-focused sales role suited for professionals with experience in US-based outbound calling. Key Responsibilities Handle outbound calls transferred by the TM team and close deals. Manage the complete sales lifecycle, including agreement signings. Use dialer systems and manual calling methods effectively. Follow pre-defined scripts and lead qualification filters. Maintain consistent follow-up with prospects and clients. Achieve and exceed monthly sales targets. Maintain daily logs and accurate reports of all sales activities. Requirements Education: Minimum 12th pass (High School or equivalent) Experience: 1+ years in outbound international sales (preferably US market) Age Limit: Up to 35 years Key Skills Excellent communication skills (verbal & written – English) Strong negotiation and sales-closing abilities Familiarity with dialer tools and CRMs Ability to adapt and modify scripts as needed Self-motivated, reliable, and target-driven Work Conditions Night shift based on US Eastern Time (EST) Must be comfortable working weekends as needed Shift timing may adjust with Daylight Saving changes Salary & Incentives Fixed Salary: From 30,000 to ₹42,000/month Incentives: Start at ₹60,000/month upon target achievement High performers average ₹1.5+ lakhs/month Perks & Benefits Free two-way cab service within 30 km of office ₹3,000/month travel allowance if using own vehicle Annual performance appraisals Training, mentorship, and career growth support Collaborative and rewarding team environment Note: While our registered office is in Noida, this is a full-time on-site role based in Gurugram, Haryana . Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Work from home Schedule: Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Do you have experience working with International voice process? What are your salary expectations? Are you okay to travel to Gurugram? Can you join us immediately? Do you have experience working with Telesales process? Experience: International voice process: 1 year (Required) Telemarketing: 1 year (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person
Sales Consultant (Outbound – US Process) Job Location: Gurugram, Haryana (Work from Office) Shift: Night Shift (Aligned with US EST hours) Type: Full-time | Immediate Joiners Preferred Note: Both side cabs (within 30 kms) Salary is credited on the 10th of every month Training period is unpaid Working schedule : 5.5 days a week Training duration : 5 days Shift Timings : Rotational Shifts Job Overview We are hiring energetic and driven Sales Consultants for our outbound US process. You will engage with potential clients from leads transferred by our Telemarketing (TM) team and close high-quality deals. This is a performance-focused sales role suited for professionals with experience in US-based outbound calling. Key Responsibilities Handle outbound calls transferred by the TM team and close deals. Manage the complete sales lifecycle, including agreement signings. Use dialer systems and manual calling methods effectively. Follow pre-defined scripts and lead qualification filters. Maintain consistent follow-up with prospects and clients. Achieve and exceed monthly sales targets. Maintain daily logs and accurate reports of all sales activities. Requirements Education: Minimum 12th pass (High School or equivalent) Experience: 1+ years in outbound international sales (preferably US market) Age Limit: Up to 35 years Key Skills Excellent communication skills (verbal & written – English) Strong negotiation and sales-closing abilities Familiarity with dialer tools and CRMs Ability to adapt and modify scripts as needed Self-motivated, reliable, and target-driven Work Conditions Night shift based on US Eastern Time (EST) Must be comfortable working weekends as needed Shift timing may adjust with Daylight Saving changes Salary & Incentives Fixed Salary: From 18,000 to ₹45,000/month Incentives: Start at ₹60,000/month upon target achievement High performers average ₹1.5+ lakhs/month Perks & Benefits Free two-way cab service within 30 km of office ₹3,000/month travel allowance if using own vehicle Annual performance appraisals Training, mentorship, and career growth support Collaborative and rewarding team environment Note: While our registered office is in Noida, this is a full-time on-site role based in Gurugram, Haryana . Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Work from home Schedule: Night shift US shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Gurgaon Sector 17, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What are your salary expectations? Are you okay to travel to Gurugram? Do you have experience working with Telesales process? As we are looking out for someone who is serious about this job would you be okay to come down to office for a final F2F round of interview if you get selected in telephonic round ? Can you join us immediately? Experience: International voice process: 1 year (Required) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person
Job Title: Customer Support Executive – Voice Process Location: Bhopal, Madhya Pradesh Work Mode: Work from Office Only Shift Timing: Rotational / Rotational Day Shifts Joining Requirement: Immediate or within 3–5 Days Education: 12th Pass or Graduate Experience: Fresher and Experienced (depending on the role) Gender: Male / Female Job Description: We are hiring Customer Support Executives for voice-based processes in Bhopal. This opportunity is open to both freshers and experienced candidates. If you have good communication skills and are willing to work in rotational shifts, apply now. Eligibility: 12th pass or graduate Freshers and experienced both can apply Must be willing to work in rotational shifts Immediate joiners preferred (within 3–5 days) Local candidates preferred, but non-locals can also be considered Salary and Training Details: Training Stipend: Rs. 5,000 to Rs. 8,000 (based on project and language) Salary: Freshers: Rs. 13,000 + Rs. 1,000 incentive Experienced: Rs. 14,000 to Rs. 16,000 + Rs. 1,000 incentive Hindi process CTC: Rs. 12,519 (fixed for both fresher and experienced) Languages Required: Primary: English or Hindi Extra incentive available for candidates who also speak Bengali, Telugu, Kannada, Assamese, or Oriya Key Responsibilities: Handle inbound or outbound voice calls Resolve customer queries efficiently Maintain accurate call records Ensure customer satisfaction and meet performance targets Job Types: Full-time, Permanent, Fresher Pay: ₹12,500.00 - ₹16,000.00 per month Benefits: Health insurance Provident Fund Work from home Schedule: Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Misrod, Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Which all languages do you speak Hindi, English, Bengali, Telugu, Kannada, Assamese, or Oriya? The location of office is Chinar Incube Business Centre| Hoshangabad Road, Bhopal, MP. Are you okay with the location ? Language: English (Required) Hindi (Preferred) Location: Misrod, Bhopal, Madhya Pradesh (Required) Work Location: In person
Process Name : Hotel Engine Flex Job Role : Customer Support Executive or Retention Experience and Sales (Candidates with a hospitality background preferred) Number of Openings : 20 Eligibility Criteria : Undergraduate or Graduate from any stream Excellent verbal and written communication skills Minimum 6 months of BPO experience in retention or sales Hospitality background is mandatory Salary : Up to 35K CTC Incentives up to 8K Interview Rounds : HR Round Operations Round Working Days : 5.5 days working Rotational shifts and rotational weekly offs Transport Facility : Males will receive reimbursement of 180 rupees per night shift Females will be provided one-sided cab service during odd hours Assessment Requirement : Versant Level C1 (US Voice) Job Types: Full-time, Permanent, Fresher Pay: Up to ₹35,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Night shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you comfortable with the following? Minimum 6 months of BPO experience 5.5 days working with rotational shifts and offs Night shifts CTC up to 35K plus incentives If yes, reply with one word: Comfortable Experience: Customer service: 1 year (Required) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person
Process Name : Hotel Engine Flex Job Role : Customer Support Executive or Retention Experience and Sales (Candidates with a hospitality background preferred) Number of Openings : 20 Eligibility Criteria : Undergraduate or Graduate from any stream Excellent verbal and written communication skills Minimum 6 months of BPO experience in retention or sales Hospitality background is mandatory Salary : Up to 35K CTC Incentives up to 8K Interview Rounds : HR Round Operations Round Working Days : 5.5 days working Rotational shifts and rotational weekly offs Transport Facility : Males will receive reimbursement of 180 rupees per night shift Females will be provided one-sided cab service during odd hours Assessment Requirement : Versant Level C1 (US Voice) Job Types: Full-time, Permanent, Fresher Pay: ₹28,000.00 - ₹35,000.00 per month Benefits: Provident Fund Application Question(s): Do you have minimum 6 months of hospitality or travel industry (or into travel customer service process)? Work Location: In person
Hiring Now: Customer Support Executive (Voice ) for Tech M Location : Tech Mahindar, Kolkata (Work from Office) Eligibility : 12th Pass and Above | Freshers Welcome Role : Customer Support Executive (Voice ) Job Responsibilities : Handle customer queries via calls. Assist with product, order, and service-related concerns Maintain professionalism and accurate information sharing Ensure a positive customer experience Requirements : Good communication skills in English and Hindi Typing speed of 30 words per minute with 90 percent accuracy Comfortable handling both voice and chat support Willing to work in 24x7 rotational shifts Ready to work 5 days a week with 2 rotational week offs No planned leaves allowed for the first 3 months Should not have appeared for any interview with this process in the last 3 months Shift Details : Total duration: 10.3 hours/day (including 45 min break) Actual working time: 9.45 hours/day Salary : ₹15,000 to ₹17,000 CTC per month (Fixed Salary – No Incentives) Salary starts from Day 1 of joining Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Health insurance Provident Fund Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Location: Rajarhat, Kolkata, West Bengal (Required) Work Location: In person
Job Title: Telesales Executive – US Process Company: Reboot Xp Location: Noida, Uttar Pradesh Job Type: Full-time, Permanent Work Set-up: Work from Office Salary: Up to ₹45,000 (CTC) per month Requirements: Minimum 1 year of experience in US telesales is mandatory Strong English communication skills required Willingness to work in rotational night shifts Must be able to work from Noida office Perks & Benefits: Both-side cab facility (within 30 km) Fixed salary paid on the 10th of every month 5.5 working days per week 5 days of unpaid training before confirmation Provident Fund (PF) Growth and promotion opportunities Job Responsibilities: Conduct outbound telesales for US clients Cold calling and lead conversion Maintain call records and follow up with prospects Shift: Rotational night shifts Work Location: In person (Noida, Uttar Pradesh) Note: 5 days training is unpaid. How to Apply: Interested candidates with relevant US telesales experience are invited to submit their resume. Immediate joiners preferred. Job Types: Full-time, Permanent Pay: Up to ₹45,000.00 per month Benefits: Provident Fund Application Question(s): Please rate your English communication skills on a scale of 1 to 10 Note: Training is for 5 days and is unpaid Example: Communication – 8 (Or any number) Training – Comfortable Do you have experience in US telesales or international voice process (Upselling)? Work Location: In person
Job Title: Telesales Executive – US Process Company: Reboot Xp Location: Noida, Uttar Pradesh Job Type: Full-time, Permanent Work Set-up: Work from Office Salary: Up to ₹45,000 (CTC) per month Requirements: Minimum 1 year of experience in US telesales is mandatory Strong English communication skills required Willingness to work in rotational night shifts Must be able to work from Noida office Perks & Benefits: Both-side cab facility (within 30 km) Fixed salary paid on the 10th of every month 5.5 working days per week 5 days of unpaid training before confirmation Provident Fund (PF) Growth and promotion opportunities Job Responsibilities: Conduct outbound telesales for US clients Cold calling and lead conversion Maintain call records and follow up with prospects Shift: Rotational night shifts Work Location: In person (Noida, Uttar Pradesh) Note: 5 days training is unpaid. How to Apply: Interested candidates with relevant US telesales experience are invited to submit their resume. Immediate joiners preferred. Job Types: Full-time, Permanent Pay: Up to ₹45,000.00 per month Benefits: Provident Fund Application Question(s): Please rate your English communication skills on a scale of 1 to 10 Note: Training is for 5 days and is unpaid Example: Communication – 8 (Or any number) Training – Comfortable Do you have experience in US telesales or international voice process (Upselling)? Work Location: In person
Job Title: Customer Support Executive – Hebrew / Italian / Dutch (Voice Process) Location: Sector 18, Gurgaon, Haryana Job Type: Full-time, On-site Industry: BPO / Customer Support / International Process Experience Level: 1–5 Years (Freshers with language proficiency can apply) Job Description: We are hiring Customer Support Executives for international voice processes at our Gurgaon Sector 18 office. If you're fluent in Hebrew, Italian, or Dutch , and passionate about customer service, this is an excellent opportunity to work with global brands in a dynamic and professional environment. Current Openings by Language and Process:1. Process: Bird (Voice Support – Hebrew Language) Open Positions: 5 Salary: Up to ₹14 LPA Language Requirement: Fluency in Hebrew (spoken and written) 2. Process: Bird (Voice Support – Italian Language) Open Positions: 5 Salary: Up to ₹10.5 LPA Language Requirement: Fluency in Italian (spoken and written) 3. Process: Siemens (Voice Support – Dutch Language) Open Positions: 4 Salary: Up to ₹12 LPA Language Requirement: Fluency in Dutch (spoken and written) Key Responsibilities: Handle inbound and outbound customer calls/emails in the assigned language Resolve customer queries, complaints, and provide accurate information Maintain a positive, empathetic, and professional attitude toward customers Follow communication procedures, guidelines, and policies Collaborate with internal teams to ensure customer satisfaction Requirements: Language Proficiency : Must be fluent in Hebrew / Italian / Dutch (as per the applied process) Good communication skills in English Prior customer service or voice process experience is a plus Ability to work in a fast-paced, team-oriented environment Willingness to work in rotational shifts What We Offer: Competitive salary package (as per language and process) 5-day working week Health insurance and other benefits Career development and training opportunities Inclusive and diverse work culture Job Location: Sector 18, Gurgaon (Work from Office) Shift: Rotational (Including Night Shifts) Joining: Immediate to 30 days preferred Job Type: Permanent Pay: ₹1,050,000.00 - ₹1,400,000.00 per year Experience: International voice process: 1 year (Required) Language: Hebrew / Italian / Dutch (Required)