Company Description JioMart Partner, founded in December 2019, aims to introduce 'New Commerce' into the Indian retail ecosystem. Starting with over 1000 kirana customers in Navi Mumbai, it has become the largest B2B ecommerce player in India. JioMart Partner supports its various segment partners with a wide assortment of products, competitive pricing, next-day delivery, and excellent customer support. By digitally enabling small businesses, the platform has forged strong and enduring bonds with lakhs of partners across the country. The company's vision is to impact a billion merchants by 2025. Role Description This is a full-time, on-site role for a Customer Service Representative located in Satna. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, and ensuring customer satisfaction. Daily tasks will include responding to customer calls and emails, providing detailed information about products and services, and maintaining a high level of customer service. The role also involves working closely with other team members to ensure a seamless customer experience and addressing any customer concerns in a timely and professional manner. Qualifications Customer Service, Customer Support, and Customer Service Representatives skills Customer Satisfaction and Customer Experience skills Excellent communication and interpersonal skills Ability to handle high-pressure situations and multitask Proficiency in using customer service software and tools Previous experience in a customer service role is preferred High school diploma or equivalent; a bachelor's degree is a plus Show more Show less

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Customer Service Representative

Satna, Madhya Pradesh, India

Experience: Not specified

Salary: Not disclosed

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