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Teleperformance (TP)
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Customer Service Representative - International E-Commerce(Chat&Voice)

Customer Service Representative - International E-Commerce(Chat&Voice)

Teleperformance (TP)

0 - 3 years

0 - 2 Lacs

kolkata

Posted:1 week ago| Platform:

Apply

Skills Required

customer service international voice process blended process us process communication skills fresher international non voice semi voice international process international chat process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Working days:

"Customer Service Representative"

Key Responsibilites:

Interact with customers via chat & calls.
Resolve product, order and payment related concerns.
Ensure quick and effective solutions while maintaining high satisfaction levels.
Work in rotational shifts (including night shifts).

Desired Profile:

Undergraduate or above
Fresher or Experienced candidates (0-3 years in BPO/Customer Service)
Excellent English communication (Verbal and Written)
Problem-solving skills with a customer-first approach
Flexible to work form office and rotational shifts

Perk & Benefits:

Salary: 2.76lpa
Cabs allocated if rostered between 10:00pm to 6:00am shifts
ESI or Mediclaim (if applicable)

Interested applicants can share your resume or CV to vishal.vishal40@teleperformancedibs.com

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