Customer Service Representative

Company Description

Indian School of Image Management (ISIM) is an internationally approved training institute that offers programs in Image Consulting, Soft Skills, and Personal Branding.

Role Description

This is a full-time, on-site role for a Client Services Associate at the Indian School of Image Management in Mumbai. The Client Services Associate will be responsible for providing client services, sales support, overseeing training delivery, and customer service and will also handle finance-related tasks.

• Build and maintain strong, positive relationships with clients by maintaining a proactive, attentive, courteous, and professional demeanor.
• Provide professional client service throughout project management and overseeing training delivery
• Provide day-to-day business support, including administrative, accounting, and financial activities
• Assist with business development activities
• Administer client project budgets and monitor expenditures
• Maintain client records

Qualifications

• Strong communication skills
• Basic understanding of Finance
• Excellent interpersonal skills
• Ability to multitask and prioritize tasks
• Previous experience in client-facing roles is a plus
• Bachelor's degree in a relevant field

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Application Question(s):

• What is your current Salary? (Must Answer)

Experience:

• total work: 2 years (Preferred)

Work Location: In person