Job Overview: We are seeking a detail-oriented and experienced Medical Claims Auditor to join our team. In this role, you will be responsible for conducting audits on medical claims to ensure accuracy, compliance with plan provisions, and adherence to federal and state regulations. Your expertise will help maintain quality assurance within the claims process, reduce errors, and support the financial integrity of our TPA operations. ______________________________________________________________________________________ Key Responsibilities: ● Perform pre-payment and concurrent audits on medical claims for self-funded and level-funded health plans. ● Verify claims for accuracy in coding (ICD-10, CPT, HCPCS) for the application of plan benefits. ● Review plan documents alongside claim codes to determine the proper benefit assignments. ● Collaborate with claims examiners, supervisors, and compliance teams to resolve discrepancies. ● Document audit findings, prepare detailed reports, and present outcomes to internal stakeholders. ● Ensure claims adhere to regulatory guidelines including HIPAA, ERISA, and other applicable federal/state requirements. ● Participate in internal quality assurance initiatives and continuous improvement efforts. ● Maintain confidentiality of sensitive member and provider information. ______________________________________________________________________________________ Required Qualifications: ● 3 years of experience in medical claims auditing, preferably in a US healthcare TPA or insurance environment. ● Strong knowledge of medical terminology, coding systems (ICD-10, CPT, HCPCS), and claims forms (CMS-1500, UB-04). ● Familiarity with healthcare regulations including HIPAA, ERISA, and ACA. ● Proficiency in auditing tools, claim systems, and Microsoft Office Suite. ● Certifications such as CPC, CPMA, or CCS are mandatory. ● Excellent analytical, organizational, and communication skills. ______________________________________________________________________________________ Preferred Tools/Systems Experience: ● Claims adjudication platforms such as Trizetto, VBA, Plexis. ● EMR/EHR platforms and audit management systems. ______________________________________________________________________________________ Job Type: Full-time Pay: ₹700,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Night shift US shift Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Master's (Preferred) Experience: Medical coding: 5 years (Required) Medical Auditing: 3 years (Preferred) License/Certification: Medical Coding Certification (Preferred) Location: Mumbai Suburban, Maharashtra (Preferred) Shift availability: Night Shift (Required) Work Location: In person
Job Title: Customer Service Representative (Blended Process: 90% Voice & 10% Email/Chat) Location: [Malad West, Mumbai] Job Type: Full-Time Shift: US based (Night Shift-: 5:30 PM-2:30 AM) Job Summary: We are seeking a dynamic and customer-focused Customer Service Representative to join our team in a blended process role . The ideal candidate will deliver exceptional service through phone, email, and chat, ensuring a seamless customer experience. This role requires excellent communication skills, multitasking ability, and a commitment to customer satisfaction. Key Responsibilities: Provide outstanding service to customers via phone (voice), email, and chat channels. Maintain excellent phone etiquette and uphold high standards of verbal and written communication. Address and resolve customer inquiries and issues promptly, ensuring a positive experience. Efficiently manage multiple tasks while prioritizing work to meet deadlines and service level agreements. Accurately document customer interactions and follow established procedures for escalation or resolution. Qualifications: Minimum 2 years of international voice process experience is mandatory! Fluent in English with a strong command of verbal and written communication. Excellent interpersonal skills and the ability to build rapport with customers. Ability to work effectively during night shifts. Proficiency in handling both voice and written interaction channels. Preferred Skills: Previous experience in the insurance industry or a similar field is highly desirable. Familiarity with CRM tools and ticketing systems. Strong problem-solving and multitasking abilities. What We Offer: A dynamic work environment with opportunities for professional growth. 5-day workweek, promoting work-life balance! Supportive team culture that values collaboration and innovation. Job Type: Full-time Pay: Up to ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Night shift US shift Ability to commute/relocate: Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: Customer service: 2 years (Preferred) Language: English (Preferred) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Required) Work Location: In person
Job Overview: We are hiring a skilled Customer Support Executive to join our international voice team. You will handle customer queries mainly through phone calls, and occasionally via email and chat. The role demands excellent English communication, a problem-solving mindset, and the ability to multitask in a fast-paced environment. Key Responsibilities: Interact with customers over inbound/outbound calls, email, and chat to resolve queries or issues. Maintain a professional tone, clear communication, and customer-friendly approach at all times. Document interactions accurately and follow the escalation process when required. Manage tasks efficiently and prioritize workload to meet service standards. Ensure customer satisfaction by delivering timely and effective solutions. Required Experience & Skills: Minimum 2 years of experience in an international voice process (BPO/KPO). Strong fluency in English (spoken and written). Comfortable working in US night shifts . Experience in managing both voice and written communication platforms. Preferred Skills: Background in insurance or related international support domains is a plus. Familiarity with tools like CRM or ticketing systems. Good analytical thinking and ability to handle pressure while multitasking. Job Type: Full-time Pay: Up to ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Ability to commute/relocate: Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: International voice process: 2 years (Preferred) Customer service/support: 2 years (Preferred) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Speak with the employer +91 8210791433
Job Overview: We are hiring a skilled Customer Support Executive to join our international voice team. You will handle customer queries mainly through phone calls, and occasionally via email and chat. The role demands excellent English communication, a problem-solving mindset, and the ability to multitask in a fast-paced environment. Key Responsibilities: Interact with customers over inbound/outbound calls, email, and chat to resolve queries or issues. Maintain a professional tone, clear communication, and customer-friendly approach at all times. Document interactions accurately and follow the escalation process when required. Manage tasks efficiently and prioritize workload to meet service standards. Ensure customer satisfaction by delivering timely and effective solutions. Required Experience & Skills: Minimum 2 years of experience in an international voice process (BPO/KPO). Strong fluency in English (spoken and written). Comfortable working in US night shifts . Experience in managing both voice and written communication platforms. Preferred Skills: Background in insurance or related international support domains is a plus. Familiarity with tools like CRM or ticketing systems. Good analytical thinking and ability to handle pressure while multitasking. Job Type: Full-time Pay: Up to ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Ability to commute/relocate: Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: International voice process: 2 years (Preferred) Customer service/support: 2 years (Preferred) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Speak with the employer +91 8210791433
Job Overview: We are seeking a detail-oriented and experienced Sr. Medical Coder/Auditor to join our team. In this role, you will be responsible for conducting audits on medical claims to ensure accuracy, compliance with plan provisions, and adherence to federal and state regulations. Your expertise will help maintain quality assurance within the claims process, reduce errors, and support the financial integrity of our TPA operations. ______________________________________________________________________________________ Key Responsibilities: ● Perform pre-payment and concurrent audits on medical claims for self-funded and level-funded health plans. ● Verify claims for accuracy in coding (ICD-10, CPT, HCPCS) for the application of plan benefits. ● Review plan documents alongside claim codes to determine the proper benefit assignments. ● Collaborate with claims examiners, supervisors, and compliance teams to resolve discrepancies. ● Document audit findings, prepare detailed reports, and present outcomes to internal stakeholders. ● Ensure claims adhere to regulatory guidelines including HIPAA, ERISA, and other applicable federal/state requirements. ● Participate in internal quality assurance initiatives and continuous improvement efforts. ● Maintain confidentiality of sensitive member and provider information. ______________________________________________________________________________________ Required Qualifications: ● 5 plus years of experience in medical claims auditing, preferably in a US healthcare TPA or insurance environment. ● Strong knowledge of medical terminology, coding systems (ICD-10, CPT, HCPCS), and claims forms (CMS-1500, UB-04). ● Familiarity with healthcare regulations including HIPAA, ERISA, and ACA. ● Proficiency in auditing tools, claim systems, and Microsoft Office Suite. ● Certifications such as CPC, CPMA, or CCS are mandatory. ● Excellent analytical, organizational, and communication skills. ______________________________________________________________________________________ Preferred Tools/Systems Experience: ● Claims adjudication platforms such as Trizetto, VBA, Plexis. ● EMR/EHR platforms and audit management systems. ______________________________________________________________________________________ Job Type: Full-time Pay: ₹700,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: Medical coding: 5 years (Required) Medical Auditing: 5 years (Preferred) License/Certification: Medical Coding Certification (Required) Location: Mumbai Suburban, Maharashtra (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Title: Order Entry Associate Location: Malad West, Mumbai Shift: US-based (Night Shift: 5:30 PM - 2:30 AM) Position Overview: The Order Fulfilment Associate is responsible for handling the end-to-end order processing for customer purchases. This role involves receiving purchase orders, processing them within the ERP system, and ensuring customer order acknowledgment is sent. The specialist also manages inventory checks to confirm stock availability and communicates with customers regarding backorders. The ideal candidate is a team player with strong attention to detail, communication skills, and proficiency in Excel and typing. Key Responsibilities: Receive customer purchase orders via email and ensure all order details are correct. Process orders in the ERP system, ensuring accuracy and completeness. Review and index orders within the designated software for tracking and reference. Send order acknowledgments to customers, confirming order receipt and providing relevant details. Communicate with customers regarding stock availability and backorders. Update customers on the status of their orders and provide expected delivery timelines. Check inventory levels in real-time to confirm stock availability for orders. Inform customers of any backordered items and provide alternative solutions or delivery updates as necessary. Work collaboratively with team members to ensure the timely and efficient processing of orders. Assist colleagues with any inquiries related to order processing or system-related issues. Contribute to team meetings and share knowledge to improve overall processes. Perform indexing in designated software to track and maintain proper order records. Ensure that order details are consistently updated and indexed in the system for easy reference. Respond promptly to customer inquiries regarding order status, delivery, and backorders. Ensure excellent communication with customers to maintain a high level of customer satisfaction. Suggest process improvements that can enhance the efficiency of order processing. Contribute to optimizing ERP and software usage for order management. Skills Required: Strong attention to detail and accuracy. Excellent typing and data entry skills. Proficient in Excel and other office software. Ability to handle multiple tasks in a fast-paced environment. Experience: Previous experience in order processing or a similar role is preferred. Experience with ERP systems and software indexing tools is a plus. Ability to work as a team player and collaborate with others to meet team goals. Ability to troubleshoot order discrepancies or customer concerns. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Work Location: In person
Job Title: Data Entry Associate Location: Malad West, Mumbai Experience: 1+ years preferred Shift: US Based (Night Shift) Job Description: We are seeking a detail-oriented and proactive Data Entry Associate to support our data operations and contribute to the success of our digital initiatives. The ideal candidate should have hands-on experience with Advanced Excel and a strong commitment to data accuracy. Key Responsibilities: Perform accurate data entry tasks, including inputting and updating information in content management systems and spreadsheets Verify, organize, and update product information, images, and related content on our websites Assist in data migration and organization to maintain clean, well-structured datasets Generate regular reports and provide insights into website and content performance Ensure adherence to data security and confidentiality protocols Qualifications: Previous experience in a data entry or data associate role preferred Hands-on experience and strong proficiency in Microsoft Excel (including advanced functions like VLOOKUP, PivotTables, etc.) High attention to detail with a strong focus on accuracy and consistency Ability to work independently as well as collaboratively in a team environment Excellent communication skills Job Type: Full-time Pay: ₹250,000.00 - ₹400,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Night shift Application Question(s): Do you have experience with Advanced Excel? Education: Bachelor's (Required) Experience: Data entry: 1 year (Required) Location: Mumbai Suburban, Maharashtra (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Title: Accounts Executive – US Accounting Location: Malad West, Mumbai. US Shift: 5:30 PM-2:30 AM (Night Shift) Job Overview: We are seeking a detail-oriented and proactive Accounts Executive with experience in US accounting processes . The ideal candidate will manage accounts payable and receivable functions, invoice processing, documentation, and financial reconciliations using tools like QuickBooks and Microsoft Office. This role also involves regular communication with clients and vendors, ensuring accurate documentation and timely financial reporting. Key Responsibilities:Invoicing & Documentation Prepare and maintain the Monthly Invoice Main File and individual invoice files Update and manage individual monthly invoice records QuickBooks Processing Upload invoices to QuickBooks via Excel Upload final PDF invoices to QuickBooks File Management & Organization Organize and rename invoice PDFs appropriately Maintain Monthly Vendor Payment Main File and individual records Upload and organize bank statements month-wise in Google Drive Communication & Coordination Send invoices and financial communication via client’s official Finance & Accounts email IDs Financial Review & Reconciliation Verify bank statements and reconcile with internal records Assist in monthly reporting and reconciliation tasks Requirements: Prior experience in US accounting processes Proficiency in QuickBooks and Microsoft Office (Excel, Word) Strong understanding of basic accounting principles Attention to detail and accuracy Strong organizational and file management skills Effective communication and collaboration abilities Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Night shift Application Question(s): Do you hold US Accounting experience? Education: Bachelor's (Required) Language: English (Preferred) Location: Mumbai Suburban, Maharashtra (Required) Shift availability: Night Shift (Required) Work Location: In person
Job Title: Order Processing Executive Location: Malad West, Mumbai Experience: 1+ years preferred Shift: US Based (Night Shift) Position Overview: The ideal candidate is responsible for handling the end-to-end order processing for customer purchases. This role involves receiving purchase orders, processing them within the ERP system, and ensuring customer order acknowledgment is sent. Also managing inventory checks to confirm stock availability and communicates with customers regarding backorders. The ideal candidate should be a team player with strong attention to detail, communication skills, and proficiency in Typing & Data Entry. Key Responsibilities: Receive customer purchase orders via email and ensure all order details are correct. Process orders in the ERP system, ensuring accuracy and completeness. Review and index orders within the designated software for tracking and reference. Send order acknowledgments to customers, confirming order receipt and providing relevant details. Communicate with customers regarding stock availability and backorders. Update customers on the status of their orders and provide expected delivery timelines. Check inventory levels in real-time to confirm stock availability for orders. Inform customers of any backordered items and provide alternative solutions or delivery updates as necessary. Work collaboratively with team members to ensure the timely and efficient processing of orders. Assist colleagues with any inquiries related to order processing or system-related issues. Perform indexing in designated software to track and maintain proper order records. Ensure that order details are consistently updated and indexed in the system for easy reference. Suggest process improvements that can enhance the efficiency of order processing. Contribute to optimizing ERP and software usage for order management. Skills Required: Strong attention to detail and accuracy. Excellent typing and data entry skills. Ability to handle multiple tasks in a fast-paced environment. Excellent communication skills. Experience: Previous experience in order processing or a similar role is a plus. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Ability to commute/relocate: Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: Data entry: 1 year (Preferred) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Title: Back Office Executive Location: Malad West, Mumbai Shift: US-based (Night Shift: 5:30 PM - 2:30 AM) Position Overview: The ideal candidate is responsible for handling the end-to-end order processing for customer purchases. This role involves receiving purchase orders, processing them within the ERP system, and ensuring customer order acknowledgment is sent. Also managing inventory checks to confirm stock availability and communicates with customers regarding backorders. The ideal candidate should be a team player with strong attention to detail, communication skills, and proficiency in Typing & Data Entry. Key Responsibilities: Receive customer purchase orders via email and ensure all order details are correct. Process orders in the ERP system, ensuring accuracy and completeness. Review and index orders within the designated software for tracking and reference. Send order acknowledgments to customers, confirming order receipt and providing relevant details. Communicate with customers regarding stock availability and backorders. Update customers on the status of their orders and provide expected delivery timelines. Check inventory levels in real-time to confirm stock availability for orders. Inform customers of any backordered items and provide alternative solutions or delivery updates as necessary. Work collaboratively with team members to ensure the timely and efficient processing of orders. Assist colleagues with any inquiries related to order processing or system-related issues. Perform indexing in designated software to track and maintain proper order records. Ensure that order details are consistently updated and indexed in the system for easy reference. Suggest process improvements that can enhance the efficiency of order processing. Contribute to optimizing ERP and software usage for order management. Skills Required: Strong attention to detail and accuracy. Excellent typing and data entry skills. Ability to handle multiple tasks in a fast-paced environment. Excellent communication skills. Experience: Previous experience in order processing or a similar role is a plus. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Monday to Friday Night shift US shift Ability to commute/relocate: Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: Data entry: 1 year (Preferred) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Title: Accounts Executive – US Accounting Location: Malad West US Shift: 5:30 PM – 2:30 AM (Night Shift) Job Overview: We are seeking a detail-oriented and proactive Accounts Executive who should have experience or willingness to learn US accounting process. The ideal candidate will manage accounts payable and receivable, invoice processing, documentation, and financial reconciliations using tools like QuickBooks and Microsoft Office. This role also involves regular communication with clients and vendors, ensuring accurate documentation and timely financial reporting. Key Responsibilities: Invoicing & Documentation Prepare and maintain the Monthly Invoice Main File and individual invoice files Update and manage individual monthly invoice records QuickBooks Processing Upload invoices to QuickBooks via Excel Upload final PDF invoices to QuickBooks Accounts Payable & Receivable Process vendor bills and employee reimbursements (AP) Generate and track customer invoices, follow up on payments (AR) Maintain AP/AR aging reports and assist in cash flow tracking File Management & Organization Organize and rename invoice PDFs appropriately Maintain Monthly Vendor Payment Main File and individual records Upload and organize bank statements month-wise in Google Drive Communication & Coordination Send invoices and financial communication via client’s official Finance & Accounts email IDs Financial Review & Reconciliation Verify bank statements and reconcile with internal records Assist in monthly reporting and reconciliation tasks Requirements: Hands-on experience with accounts payable and accounts receivable Proficiency in Accounting Softwares and Microsoft Office (Excel, Word) Strong understanding of basic accounting principles Attention to detail and accuracy Strong organizational and file management skills Great communication skills required as they will working with USA clients. Job Type: Full-time Pay: ₹300,000.00 - ₹450,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Night shift US shift Application Question(s): What is your current location Education: Bachelor's (Preferred) Experience: Accounting: 2 years (Preferred) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person
Job Title: Certified Medical Coder Location: Malad West, Mumbai US Shift: 5:30 PM – 2:30 AM (Night Shift) Job Overview: We are looking for a skilled and detail-driven Medical Coder to join our growing US Healthcare TPA operations. This role involves auditing and coding medical claims to ensure accuracy, benefit alignment, and compliance with federal and state healthcare regulations. The ideal candidate will play a critical part in maintaining claims processing quality, minimizing errors, and supporting the financial integrity of our third-party administration (TPA) services. Key Responsibilities: Conduct pre-payment and concurrent audits of medical claims for self-funded and level-funded healthcare plans. Verify the accuracy of medical coding (ICD-10, CPT, HCPCS) and ensure correct application of plan benefits. Cross-reference claim codes with plan documents to determine appropriate benefit adjudication. Collaborate with claims examiners, supervisors, and compliance teams to identify and resolve discrepancies. Document and report audit findings with clarity and detail for internal review. Ensure all claims processing complies with HIPAA, ERISA, ACA, and other federal/state regulations. Participate in internal quality assurance programs and continuous process improvement initiatives. Maintain strict confidentiality of member and provider information. Required Qualifications: Minimum 3 years of experience in medical claims coding and auditing within a US healthcare TPA or insurance environment. In-depth knowledge of medical coding systems (ICD-10, CPT, HCPCS) and healthcare claim forms (CMS-1500, UB-04). Solid understanding of regulatory compliance frameworks including HIPAA, ERISA, and ACA. Proficiency with auditing tools, claim processing systems, and Microsoft Office applications. Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA), or Certified Coding Specialist (CCS) certification is mandatory! Strong analytical, problem-solving, organizational, and communication skills. Preferred Qualifications: Hands-on experience with claims adjudication platforms like Trizetto, VBA, Plexis. Prior experience in medical claims processing will be considered an added advantage. Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Night shift US shift Application Question(s): What is your current location? Experience: Medical coding: 3 years (Preferred) Medical Auditing: 2 years (Preferred) License/Certification: Medical Coding (Preferred) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Desription - Outbound Sales Representative Role Summary - We are looking for a highly motivated and results-driven Sales Team Lead to support our U.S. sales operations from India. This individual will be responsible for managing end-to-end sales processes — from lead generation and outbound calling to CRM management and scheduling meetings with prospects. The ideal candidate will also help train and supervise a sales associate and work closely with U.S. leadership to scale outreach and performance. Key Responsibilities Make 35–40 cold/warm calls per day to new prospects Manage assigned UPS customer leads through HubSpot CRM Conduct outbound campaigns using pre-built email templates and sequences Schedule meetings (Teams or in-person) with U.S.-based sales reps for qualified opportunities Assist prospects with basic product queries and direct them to our website or product catalog Maintain CRM hygiene: update contact records, tasks, deal status, and activities Use Apollo.io for new lead generation and outreach (after initial UPS lead phase) Track and report daily outreach activities, conversions, and KPIs Lead and train junior sales associates on call scripts, CRM usage, and outreach strategy Coordinate closely with U.S. team to align on pipeline health and sales goals Required Skills & Qualifications 3–5 years of experience in inside sales, cold calling, or lead generation (U.S. market preferred) Proficient in using CRMs (HubSpot experience is a strong advantage) Strong verbal and written English communication skills Confident phone presence with objection-handling ability Comfortable working in U.S. night shifts Ability to lead, train, and mentor junior sales staff Self-starter with strong organizational and reporting habits Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): Do you have experience is Sales Lead Generation? Education: Bachelor's (Required) Experience: Outbound sales: 3 years (Required) Language: English (Required) Location: Mumbai Suburban, Maharashtra (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Expected Start Date: 18/08/2025
Job Overview: We are hiring a skilled Customer Service Advisor to join our international voice team. You will handle customer queries mainly through phone calls, and occasionally via email and chat. The role demands excellent English communication, a problem-solving mindset, and the ability to multitask in a fast-paced environment. Key Responsibilities: Interact with customers over inbound/outbound calls, email, and chat to resolve queries or issues. Maintain a professional tone, clear communication, and customer-friendly approach at all times. Document interactions accurately and follow the escalation process when required. Manage tasks efficiently and prioritize workload to meet service standards. Ensure customer satisfaction by delivering timely and effective solutions. Required Experience & Skills: Minimum 2 years of experience in an international voice process (BPO/KPO). Strong fluency in English (spoken and written). Comfortable working in US night shifts . Experience in managing both voice and written communication platforms. Preferred Skills: Background in insurance or related international support domains is a plus. Familiarity with tools like CRM or ticketing systems. Good analytical thinking and ability to handle pressure while multitasking. Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Ability to commute/relocate: Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current location Education: Bachelor's (Preferred) Experience: International voice process: 2 years (Required) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
As an Outbound Sales Representative, you will play a crucial role in supporting U.S. sales operations from India. Your responsibilities will include managing the entire sales process, from generating leads and making outbound calls to maintaining CRM records and scheduling meetings with potential clients. Additionally, you will be involved in training and supervising a sales associate and collaborating with U.S. leadership to enhance outreach efforts and performance. Key responsibilities include making a high volume of cold/warm calls daily, managing customer leads through HubSpot CRM, executing outbound campaigns using email templates, scheduling meetings with U.S.-based sales representatives, assisting prospects with product inquiries, ensuring CRM data accuracy, utilizing Apollo.io for lead generation, tracking daily outreach activities and KPIs, and mentoring junior sales associates on call scripts and CRM usage. To excel in this role, you should have at least 3-5 years of experience in inside sales, cold calling, or lead generation, preferably in the U.S. market. Proficiency in using CRMs, particularly HubSpot, is advantageous. Strong English communication skills, a confident phone presence, and the ability to handle objections are essential. You should be willing to work night shifts and demonstrate leadership qualities to guide and support junior sales staff effectively. This is a full-time position that offers benefits such as health insurance, leave encashment, paid sick time, paid time off, and provident fund. A Bachelor's degree is required, and fluency in English is a must. The location for this role is Mumbai Suburban, Maharashtra, and availability for night and overnight shifts is required. The expected start date for this position is 18/08/2025.,
Role Summary We are looking for a highly motivated and results-driven International Sales Executive to support our U.S. sales operations from India. This individual will be responsible for managing end-to-end sales processes — from lead generation and outbound calling to CRM management and scheduling meetings with prospects. The ideal candidate will also help train and supervise a sales associate and work closely with U.S. leadership to scale outreach and performance. Key Responsibilities Make 35–40 cold/warm calls per day to new prospects Manage assigned UPS customer leads through HubSpot CRM Conduct outbound campaigns using pre-built email templates and sequences Schedule meetings (Teams or in-person) with U.S.-based sales reps for qualified opportunities Assist prospects with basic product queries and direct them to our website or product catalog Maintain CRM hygiene: update contact records, tasks, deal status, and activities Use Apollo.io for new lead generation and outreach (after initial UPS lead phase) Track and report daily outreach activities, conversions, and KPIs Lead and train junior sales associates on call scripts, CRM usage, and outreach strategy Coordinate closely with U.S. team to align on pipeline health and sales goals Required Skills & Qualifications 3–5 years of experience in inside sales, cold calling, or lead generation (U.S. market preferred) Proficient in using CRMs (HubSpot experience is a strong advantage) Strong verbal and written English communication skills Confident phone presence with objection-handling ability Comfortable working in U.S. night shifts Ability to lead, train, and mentor junior sales staff Self-starter with strong organizational and reporting habits Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): What's your current location? Do you have experience with Lead Generation? Education: Bachelor's (Required) Experience: International Sales: 3 years (Preferred) Language: English (Required) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person
Role Summary We are looking for a highly motivated and results-driven International Sales Executive to support our U.S. sales operations from India. This individual will be responsible for managing end-to-end sales processes — from lead generation and outbound calling to CRM management and scheduling meetings with prospects. The ideal candidate will also help train and supervise a sales associate and work closely with U.S. leadership to scale outreach and performance. Key Responsibilities Make 35–40 cold/warm calls per day to new prospects Manage assigned UPS customer leads through HubSpot CRM Conduct outbound campaigns using pre-built email templates and sequences Schedule meetings (Teams or in-person) with U.S.-based sales reps for qualified opportunities Assist prospects with basic product queries and direct them to our website or product catalog Maintain CRM hygiene: update contact records, tasks, deal status, and activities Use Apollo.io for new lead generation and outreach (after initial UPS lead phase) Track and report daily outreach activities, conversions, and KPIs Lead and train junior sales associates on call scripts, CRM usage, and outreach strategy Coordinate closely with U.S. team to align on pipeline health and sales goals Required Skills & Qualifications 3–5 years of experience in inside sales, cold calling, or lead generation (U.S. market preferred) Proficient in using CRMs (HubSpot experience is a strong advantage) Strong verbal and written English communication skills Confident phone presence with objection-handling ability Comfortable working in U.S. night shifts Ability to lead, train, and mentor junior sales staff Self-starter with strong organizational and reporting habits Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): What's your current location? Do you have experience with Lead Generation? Education: Bachelor's (Required) Experience: International Sales: 3 years (Preferred) Language: English (Required) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person
Job Type: Full-time (Night Shift) (5:30PM-2:30AM) Location: India (On-site) About the Role We are hiring a highly motivated Inside Sales Executive to join our fast-growing team and support our U.S. sales operations. You will handle the complete sales process — from prospecting and lead generation to scheduling meetings and managing CRM activities. This role also offers the opportunity to train and mentor a junior associate while working closely with U.S. leadership to achieve sales targets. If you are passionate about sales, confident on calls, and looking for international exposure with career growth opportunities, this role is for you! Key Responsibilities Make 35–40 daily calls to new prospects (cold & warm) Manage assigned customer leads using HubSpot CRM Run outbound email campaigns with pre-built templates & sequences Schedule online or in-person meetings for U.S.-based sales reps Answer basic product-related questions and guide prospects to resources Keep CRM data up-to-date: contacts, tasks, deals, and activities Use Apollo.io for lead generation & outreach (post-UPS lead phase) Track and report daily outreach activities, conversions, and KPIs Train and support junior sales associates on scripts, CRM, and outreach strategy Work closely with the U.S. team to align sales pipeline and achieve goals What We’re Looking For 3–5 years of experience in inside sales, cold calling, or lead generation (US market experience preferred) Hands-on experience with CRMs (HubSpot strongly preferred) Excellent English communication skills (verbal & written) Confident and persuasive phone presence with objection-handling ability Comfortable working U.S. night shifts Ability to lead, mentor, and coach junior staff Organized, self-motivated, and target-driven Why Join Us? Opportunity to work with international clients (U.S. market) Gain experience with leading sales tools (HubSpot, Apollo.io) Clear career growth path into Team Lead / Manager roles Performance-driven incentives & recognition Be part of a supportive and collaborative global team Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): Do you have experience with Lead Generation? What’s your current location? Do you have experience working with U.S. clients/markets? Education: Bachelor's (Preferred) Experience: Inside sales: 3 years (Preferred) International Sales: 3 years (Preferred) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person
Job Title: Telesales Executive Location: Malad West, Mumbai Shift: US Shift (5:30 PM – 2:30 AM, Night Shift) Role Overview We are seeking a motivated Telesales Executive to drive our U.S. sales operations from India. The role involves lead generation, cold/warm calling, scheduling meetings for U.S. sales reps, and managing CRM activities. The candidate will also guide a junior sales associate and coordinate closely with the U.S. team. Key Responsibilities Make 35–40 cold/warm calls daily to U.S. prospects Manage and update leads through HubSpot CRM Run outbound campaigns via emails and calls Schedule qualified meetings for U.S. sales reps Handle basic product queries and direct prospects to resources Maintain CRM hygiene and track KPIs Use Apollo.io for lead generation (post initial UPS lead phase) Train and mentor a junior sales associate Report daily activities and align with U.S. team on sales goals Requirements 3–5 years’ telesales/inside sales experience Hands-on with HubSpot or other CRMs Excellent English communication and confident phone skills Strong objection-handling and relationship-building ability Comfortable with U.S. night shifts Experience in training or guiding junior staff Organized, self-driven, and target-focused Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): Do you have experience in Sales Lead Generation? Education: Bachelor's (Required) Experience: Outbound sales: 3 years (Required) Language: English (Required) Location: Mumbai Suburban, Maharashtra (Required) Shift availability: Night Shift (Required) Overnight Shift (Required)
Job Title: Inside Sales Representative Location: Malad West, Mumbai Shift Timing: U.S. Shift – 5:30 PM to 2:30 AM (Night Shift) Why Join Us? This is an exciting opportunity for sales professionals who want to build their career in international B2B sales while working closely with U.S.-based teams. You’ll be the driving force in generating leads, building relationships with potential customers, and ensuring smooth sales coordination. Along with handling client outreach, you’ll also get the chance to mentor a junior associate and collaborate directly with U.S. leadership—making this role ideal for someone who wants career growth and global exposure . What You’ll Be Doing Connect with potential customers in the U.S. market through 35–40 outbound calls daily (mix of cold & warm leads). Manage and track assigned leads using HubSpot CRM while keeping data updated and accurate. Run email campaigns using pre-set templates and sequences to engage prospects. Set up qualified meetings (Teams or in-person) for U.S. Sales Representatives. Answer basic product-related queries and guide prospects to our catalogs and website. Generate new leads and expand outreach using tools like Apollo.io after the initial lead phase. Maintain regular activity reports, conversions, and performance metrics. Coach and support a junior sales associate in call handling, CRM usage, and outreach strategies. Work closely with the U.S. team to align pipeline health and sales targets. What We’re Looking For 3–5 years of experience in inside sales, outbound calling, or lead generation (U.S. or international markets preferred). Experience with CRM tools (HubSpot experience is a big plus). Strong English communication skills—both spoken and written. Confident, professional phone presence with the ability to handle objections smoothly. Comfortable working in the night shift (U.S. hours) . Organized, self-driven, and detail-oriented with a strong reporting habit. Leadership skills—ability to guide and train junior team members . What’s In It for You? Exposure to the U.S. B2B sales market and international clients. Opportunity to work directly with U.S. leadership and gain career visibility. Growth path to take on more responsibility in sales leadership and strategy . Competitive salary and performance-based incentives. Collaborative, growth-focused work environment. Job Type: Full-time Pay: ₹400,000.00 - ₹700,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Ability to commute/relocate: Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have experience with lead generation? What's your current location? Education: Bachelor's (Required) Experience: Inside sales: 3 years (Preferred) Location: Malad, Mumbai, Maharashtra (Preferred) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person