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Customer Service Representative

0 - 2 years

1 - 4 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Who are you?

We are looking for someone who is passionate about supporting and exciting our customer group of PEs, M&A Advisors and Consultancies. You like to roll up your sleeves and are excited about the tech-enabled future of deal making. Moreover, we are looking for the following:
  • Relevant experience - You have excelled in a client-facing or research-focused role, ideally in the PE/M&A industry, for at least 4 years.
  • Education - You hold a university degree from a leading university.
  • Customer-centric - You have a value-driven customer-first mindset and are keen to deliver top customer experience.
  • Structured - You are well organized and can manage diverse priorities
  • Communication - You are able to manage customer satisfaction through active listening and problem-solving. You have excellent communication skills, both verbal and written.
  • Languages - You are fluent in English.
  • Shift timings are 21:00 IST to 05:00 IST. Candidates should be flexible to work in rotational shifts as we transition to 24/7 coverage.

Bonus points for:

  • Experience with customer-centric approaches
  • Experience within the PE/M&A industry
  • Experience with company research

What we offer:

  • Flexibility and freedom
  • Excellent compensation plus night shift / weekend shift allowance as per policy
  • A supportive and collaborative team culture
  • Well-funded company that is healthy and fast-growing
  • Company-wide outings and events
  • We are the European leader with global aspirations, working towards unicorn status; this is the right time to come onboard and take that ride with us
Gain.pro B.V. with its registered seat in Apollolaan 151, 1077 AR Amsterdam, The Netherlands, or another Gain.pro entity which runs the recruitment process, further called Gain.pro", is the controller of personal data you submit as part of the job application. Your personal data will be processed for the purpose of conducting a recruitment process for the job position you apply for. If you provide Gain.pro with explicit consent, your personal data will be also processed for the purpose of conducting future recruitment processes. Please read the Gain.pro Privacy Policy to acquaint yourself with how Gain.pro processes your personal data: https: / / www.gain.pro / privacy-policy / recruitment .

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