0 - 4 years
0 Lacs
Posted:4 hours ago|
Platform:
On-site
Full Time
Make outbound calls to customers with overdue credit card payments (90+ days past due)
Effectively negotiate and persuade customers to settle outstanding balances
Handle customer objections professionally while maintaining compliance and empathy
Accurately document customer interactions, commitments, and payment arrangements in the system
Strong communication and negotiation skills
Results-oriented with the ability to handle challenging conversations
Prior experience in customer service, collections, or call center roles is preferred
Ability to work in rotational night shifts
Epicenter Technologies Private Limited
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