Job description PVL Travel and Tourism is seeking a dedicated customer support representative to join our corporate services division. This role involves providing exceptional assistance to our corporate clients, addressing their enquiries. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to handle various tasks efficiently. Responsibilities include managing client requests, resolving issues promptly, and collaborating with other departments to enhance service delivery. If you are passionate and committed to delivering outstanding customer service, we invite you to apply for this exciting opportunity. Key Responsibilities: · Serve as the first point of contact for customer inquiries, resolving issues promptly and effectively. · Provide accurate and detailed information about services. · Handle customer complaints with professionalism and escalate unresolved issues to the appropriate departments. · Maintain up-to-date knowledge of company policies, products, and services. · Document customer interactions and update records in the CRM system. · Collaborate with internal teams to ensure a seamless customer experience. Qualifications: · Minimum of 2 years of experience in customer support or as a customer service representative. · Prior experience in the banking or financial services industry is highly preferred. · Strong communication and interpersonal skills. · Proficiency in using CRM systems and other customer support tools. · Ability to manage multiple tasks and work under pressure. · Problem-solving mindset with a customer-first approach. Why Join Us? · Opportunity to work in a collaborative and supportive environment. · Career growth and development opportunities across the world. · Competitive salary and benefits package. Benefits: · Cell phone reimbursement · Medical Insurance Education: · Bachelor's (Required) · Masters (Preferable) Experience: · Total work: 3 years (Required) · Customer service: 1 year (Preferred) · Work Location: onsite Requirements: · Must be fluent in English, Hindi and Gujarati (optional) · The individual must possess a strong understanding of the fundamentals of Microsoft applications, including PowerPoint, Word, and Excel. Office located in Ahemdabad (GUJARAT) Pay: ₹20,000.00 - ₹35,000.00 per month If you wish to submit your application, kindly forward your CV to [email protected] Contact No : +91 9898917375 Job Types: फ़ुल-टाइम, स्थायी, फ्रेशर Benefits: मोबाइल फ़ोन के बिलों का पेमेंट Work Location: In person
Job description PVL Travel and Tourism is seeking a dedicated customer support representative to join our corporate services division. This role involves providing exceptional assistance to our corporate clients, addressing their enquiries. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to handle various tasks efficiently. Responsibilities include managing client requests, resolving issues promptly, and collaborating with other departments to enhance service delivery. If you are passionate and committed to delivering outstanding customer service, we invite you to apply for this exciting opportunity. Key Responsibilities: · Serve as the first point of contact for customer inquiries, resolving issues promptly and effectively. · Provide accurate and detailed information about services. · Handle customer complaints with professionalism and escalate unresolved issues to the appropriate departments. · Maintain up-to-date knowledge of company policies, products, and services. · Document customer interactions and update records in the CRM system. · Collaborate with internal teams to ensure a seamless customer experience. Qualifications: · Minimum of 2 years of experience in customer support or as a customer service representative. · Prior experience in the banking or financial services industry is highly preferred. · Strong communication and interpersonal skills. · Proficiency in using CRM systems and other customer support tools. · Ability to manage multiple tasks and work under pressure. · Problem-solving mindset with a customer-first approach. Why Join Us? · Opportunity to work in a collaborative and supportive environment. · Career growth and development opportunities across the world. · Competitive salary and benefits package. Benefits: · Cell phone reimbursement · Medical Insurance Education: · Bachelor's (Required) · Masters (Preferable) Experience: · Total work: 3 years (Required) · Customer service: 1 year (Preferred) · Work Location: onsite Requirements: · Must be fluent in English, Hindi and Gujarati (optional) · The individual must possess a strong understanding of the fundamentals of Microsoft applications, including PowerPoint, Word, and Excel. Office located in Ahemdabad (GUJARAT) Pay: ₹20,000.00 - ₹35,000.00 per month If you wish to submit your application, kindly forward your CV to hr@pvlholidays.com Contact No : +91 9898917375 Job Types: फ़ुल-टाइम, स्थायी, फ्रेशर Benefits: मोबाइल फ़ोन के बिलों का पेमेंट Work Location: In person
WE ARE HIRING -: GRAPHICS DESIGNER:- Job Description: We are looking for a creative and talented Graphic Designer with 3 - 4 years of experience to join our marketing team. The ideal candidate will have a strong portfolio showcasing a variety of design work, with a focus on digital and social media assets. You will be responsible for creating compelling visual content that aligns with our brand identity and marketing goals across multiple platforms. Key Responsibilities: * Graphic Design: Design a wide range of marketing materials, including posters, social media banners, social media posts, and website graphics. * Video Editing: Edit and produce engaging short-form videos for social media platforms like Instagram Reels, TikTok, and YouTube Shorts. * Brand Consistency: Ensure all visual materials are consistent with our brand guidelines and maintain a high standard of quality. * Collaboration: Work closely with the marketing and content teams to develop creative concepts and execute campaigns. * Software Proficiency: Utilize and stay up-to-date with the latest design software, including Canva, Adobe Photoshop, Adobe illustrator, and other relevant tools. * Project Management: Manage multiple design projects simultaneously, from concept to completion, ensuring deadlines are met. * Stay Current: Keep up with the latest design trends, tools, and technologies to continuously improve our visual content. Required Qualifications * 3 - 4 years of professional experience in graphic design. * A strong portfolio demonstrating skills in graphic design, digital media, and video editing. * Hands-on experience with Canva, Adobe Photoshop, Adobe Illustrator, and video editing software. * Proven ability to create engaging and effective designs for social media and other digital platforms. Job Types: * Full-time * Permanent Location: * Sarkhej - Gandhinagar Hwy, Makarba, Ahmedabad, Gujarat 380051 Contact number: * +91 9898917375 (Only Whatsapp Applicable) Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
WE ARE HIRING -: GRAPHICS DESIGNER:- Job Description: We are looking for a creative and talented Graphic Designer with 3 - 4 years of experience to join our marketing team. The ideal candidate will have a strong portfolio showcasing a variety of design work, with a focus on digital and social media assets. You will be responsible for creating compelling visual content that aligns with our brand identity and marketing goals across multiple platforms. Key Responsibilities: * Graphic Design: Design a wide range of marketing materials, including posters, social media banners, social media posts, and website graphics. * Video Editing: Edit and produce engaging short-form videos for social media platforms like Instagram Reels, TikTok, and YouTube Shorts. * Brand Consistency: Ensure all visual materials are consistent with our brand guidelines and maintain a high standard of quality. * Collaboration: Work closely with the marketing and content teams to develop creative concepts and execute campaigns. * Software Proficiency: Utilize and stay up-to-date with the latest design software, including Canva, Adobe Photoshop, Adobe illustrator, and other relevant tools. * Project Management: Manage multiple design projects simultaneously, from concept to completion, ensuring deadlines are met. * Stay Current: Keep up with the latest design trends, tools, and technologies to continuously improve our visual content. Required Qualifications * 3 - 4 years of professional experience in graphic design. * A strong portfolio demonstrating skills in graphic design, digital media, and video editing. * Hands-on experience with Canva, Adobe Photoshop, Adobe Illustrator, and video editing software. * Proven ability to create engaging and effective designs for social media and other digital platforms. Job Types: * Full-time * Permanent Location: * Sarkhej - Gandhinagar Hwy, Makarba, Ahmedabad, Gujarat 380051 Contact number: * +91 9898917375 (Only Whatsapp Applicable) Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
Full job description Location: Ahmedabad, Gujarat Employment Type: Full-time Salary: INR 20,000 to INR 25,000 per month About Us: We are a dynamic and growing organization, looking for a detail-oriented Accountant to join our finance team. This role is ideal for candidates with a background in accounting who are committed to accuracy, compliance, and excellence in financial management. If you’re ready to bring your expertise in accounting and financial reporting to a collaborative team, we’d love to hear from you! Role Overview: As an Accountant, you will manage daily financial transactions, prepare financial statements, and maintain accurate ledgers. You will also be responsible for accounts payable and receivable, assist in budget preparation, and support tax filings and audits to ensure compliance with accounting standards and company policies. Key Responsibilities: Daily Financial Transactions: Oversee accounts payable and receivable, maintain the general ledger, and ensure accurate, timely processing. Invoice & Bill Management: Generate invoices, manage E-invoices and E-waybill IRN, process purchase bills, and handle bank entries. ERP Data Entry & Analysis: Maintain ERP records, analyze ledgers, and manage outstanding balances. Banking Operations: Generate bank reports, process cheques, and manage slip generation for banking activities. Vendor & Customer Relations: Maintain strong relationships with vendors and customers, addressing financial queries and concerns. Reporting & Compliance: Prepare daily, weekly, and monthly reports for vendors and customers, and support GST, Income Tax, and TDS-related activities to ensure smooth communication with auditors. Qualifications: Education: Bachelor’s degree in Accounting, Finance, or a related field. Experience: 1-3 years of accounting experience. CA Final or Intermediate candidates with article-ship experience are welcome. Technical Skills: Proficiency in Tally, ERP systems, and MS Office, especially Excel. Knowledge Requirements: Familiarity with GST, Income Tax, and TDS regulations. Soft Skills: Strong attention to detail, a positive attitude, and excellent organizational and communication skills. Why Join Us? Growth Opportunities: Access to ongoing training and development programs. Supportive Environment: Be part of a collaborative, team-oriented culture focused on excellence. How to Apply: Please send your resume to careers@pvltourism.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Required) Experience: CA Intership: 1 year (Required) Tally: 1 year (Required) total work: 2 years (Required) Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Education: Bachelor's (Preferred) Experience: Accounting: 2 years (Preferred) Tally: 1 year (Required) total work: 2 years (Required) License/Certification: CA-Inter (Required) Work Location: In person
Full job description Location: Ahmedabad, Gujarat Employment Type: Full-time Salary: INR 20,000 to INR 25,000 per month About Us: We are a dynamic and growing organization, looking for a detail-oriented Accountant to join our finance team. This role is ideal for candidates with a background in accounting who are committed to accuracy, compliance, and excellence in financial management. If you’re ready to bring your expertise in accounting and financial reporting to a collaborative team, we’d love to hear from you! Role Overview: As an Accountant, you will manage daily financial transactions, prepare financial statements, and maintain accurate ledgers. You will also be responsible for accounts payable and receivable, assist in budget preparation, and support tax filings and audits to ensure compliance with accounting standards and company policies. Key Responsibilities: Daily Financial Transactions: Oversee accounts payable and receivable, maintain the general ledger, and ensure accurate, timely processing. Invoice & Bill Management: Generate invoices, manage E-invoices and E-waybill IRN, process purchase bills, and handle bank entries. ERP Data Entry & Analysis: Maintain ERP records, analyze ledgers, and manage outstanding balances. Banking Operations: Generate bank reports, process cheques, and manage slip generation for banking activities. Vendor & Customer Relations: Maintain strong relationships with vendors and customers, addressing financial queries and concerns. Reporting & Compliance: Prepare daily, weekly, and monthly reports for vendors and customers, and support GST, Income Tax, and TDS-related activities to ensure smooth communication with auditors. Qualifications: Education: Bachelor’s degree in Accounting, Finance, or a related field. Experience: 1-3 years of accounting experience. CA Final or Intermediate candidates with article-ship experience are welcome. Technical Skills: Proficiency in Tally, ERP systems, and MS Office, especially Excel. Knowledge Requirements: Familiarity with GST, Income Tax, and TDS regulations. Soft Skills: Strong attention to detail, a positive attitude, and excellent organizational and communication skills. Why Join Us? Growth Opportunities: Access to ongoing training and development programs. Supportive Environment: Be part of a collaborative, team-oriented culture focused on excellence. How to Apply: Please send your resume to careers@pvltourism.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Required) Experience: CA Intership: 1 year (Required) Tally: 1 year (Required) total work: 2 years (Required) Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Education: Bachelor's (Preferred) Experience: Accounting: 2 years (Preferred) Tally: 1 year (Required) total work: 2 years (Required) License/Certification: CA-Inter (Required) Work Location: In person
Job post summary Date posted: November 10, 2025 Pay: ₹20,000.00 - ₹25,000.00 per month Job description: Full job description Location: Ahmedabad, Gujarat Employment Type: Full-time Salary: INR 20,000 to INR 25,000 per month About Us: We are a dynamic and growing organization, looking for a detail-oriented Accountant to join our finance team. This role is ideal for candidates with a background in accounting who are committed to accuracy, compliance, and excellence in financial management. If you’re ready to bring your expertise in accounting and financial reporting to a collaborative team, we’d love to hear from you! Role Overview: As an Accountant, you will manage daily financial transactions, prepare financial statements, and maintain accurate ledgers. You will also be responsible for accounts payable and receivable, assist in budget preparation, and support tax filings and audits to ensure compliance with accounting standards and company policies. Key Responsibilities: Daily Financial Transactions: Oversee accounts payable and receivable, maintain the general ledger, and ensure accurate, timely processing. Invoice & Bill Management: Generate invoices, manage E-invoices and E-waybill IRN, process purchase bills, and handle bank entries. ERP Data Entry & Analysis: Maintain ERP records, analyze ledgers, and manage outstanding balances. Banking Operations: Generate bank reports, process cheques, and manage slip generation for banking activities. Vendor & Customer Relations: Maintain strong relationships with vendors and customers, addressing financial queries and concerns. Reporting & Compliance: Prepare daily, weekly, and monthly reports for vendors and customers, and support GST, Income Tax, and TDS-related activities to ensure smooth communication with auditors. Qualifications: Education: Bachelor’s degree in Accounting, Finance, or a related field. Experience: 1-3 years of accounting experience. CA Final or Intermediate candidates with article-ship experience are welcome. Technical Skills: Proficiency in Tally, ERP systems, and MS Office, especially Excel. Knowledge Requirements: Familiarity with GST, Income Tax, and TDS regulations. Soft Skills: Strong attention to detail, a positive attitude, and excellent organizational and communication skills. Why Join Us? Growth Opportunities: Access to ongoing training and development programs. Supportive Environment: Be part of a collaborative, team-oriented culture focused on excellence. How to Apply: Please send your resume to careers@pvltourism.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Required) Experience: CA Intership: 1 year (Required) Tally: 1 year (Required) total work: 2 years (Required) Job Type: Full-time Benefits: Cell phone reimbursement Education: Bachelor's (Preferred) Experience: Accounting: 2 years (Preferred) Tally: 1 year (Required) total work: 2 years (Required) License/Certification: CA-Inter (Required) Work Location: In person Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Job post summary Date posted: November 10, 2025 Pay: ₹20,000.00 - ₹25,000.00 per month Job description: Full job description Location: Ahmedabad, Gujarat Employment Type: Full-time Salary: INR 20,000 to INR 25,000 per month About Us: We are a dynamic and growing organization, looking for a detail-oriented Accountant to join our finance team. This role is ideal for candidates with a background in accounting who are committed to accuracy, compliance, and excellence in financial management. If you’re ready to bring your expertise in accounting and financial reporting to a collaborative team, we’d love to hear from you! Role Overview: As an Accountant, you will manage daily financial transactions, prepare financial statements, and maintain accurate ledgers. You will also be responsible for accounts payable and receivable, assist in budget preparation, and support tax filings and audits to ensure compliance with accounting standards and company policies. Key Responsibilities: Daily Financial Transactions: Oversee accounts payable and receivable, maintain the general ledger, and ensure accurate, timely processing. Invoice & Bill Management: Generate invoices, manage E-invoices and E-waybill IRN, process purchase bills, and handle bank entries. ERP Data Entry & Analysis: Maintain ERP records, analyze ledgers, and manage outstanding balances. Banking Operations: Generate bank reports, process cheques, and manage slip generation for banking activities. Vendor & Customer Relations: Maintain strong relationships with vendors and customers, addressing financial queries and concerns. Reporting & Compliance: Prepare daily, weekly, and monthly reports for vendors and customers, and support GST, Income Tax, and TDS-related activities to ensure smooth communication with auditors. Qualifications: Education: Bachelor’s degree in Accounting, Finance, or a related field. Experience: 1-3 years of accounting experience. CA Final or Intermediate candidates with article-ship experience are welcome. Technical Skills: Proficiency in Tally, ERP systems, and MS Office, especially Excel. Knowledge Requirements: Familiarity with GST, Income Tax, and TDS regulations. Soft Skills: Strong attention to detail, a positive attitude, and excellent organizational and communication skills. Why Join Us? Growth Opportunities: Access to ongoing training and development programs. Supportive Environment: Be part of a collaborative, team-oriented culture focused on excellence. How to Apply: Please send your resume to careers@pvltourism.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Required) Experience: CA Intership: 1 year (Required) Tally: 1 year (Required) total work: 2 years (Required) Job Type: Full-time Benefits: Cell phone reimbursement Education: Bachelor's (Preferred) Experience: Accounting: 2 years (Preferred) Tally: 1 year (Required) total work: 2 years (Required) License/Certification: CA-Inter (Required) Work Location: In person Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Tele Caller – Full-Time Pay: ₹12,000.00 – ₹20,000.00 per month Location: Ahmedabad, Gujarat Company: PVL TOURS AND TRAVELS PVT. LTD. Job Type: Full-time About Us: PVL TOURS AND TRAVELS PVT. LTD. is a dynamic and rapidly growing organization in the travel and tourism sector. We are expanding our communication and customer support operations and are looking for a confident, energetic, and customer-oriented Tele Caller to join our team. If you have excellent communication skills and enjoy interacting with customers, we’d be glad to meet you! Role Overview: As a Tele Caller, you will be responsible for engaging with prospective customers through outbound and inbound calls, sharing information about our services, generating leads, and supporting the sales and operations team. This role suits individuals who are motivated, persuasive, and committed to achieving communication and conversion targets. Key Responsibilities: Outbound Calling: Contact potential customers from the given database and introduce company services. Lead Generation: Identify and qualify potential leads for business opportunities. Customer Interaction: Provide clear and professional information about tour packages, services, and offerings. Follow-Up: Maintain timely follow-up with interested prospects and update lead status. Data Management: Keep accurate records of calls, customer details, and feedback in the system. Appointment Scheduling: Arrange meetings or calls for the sales team when required. Performance Targets: Achieve daily/weekly call and conversion targets. Qualifications: Education: Minimum 12th pass; Bachelor's degree preferred. Experience: 0–2 years in telecalling, customer service, BPO, or sales. Freshers with strong communication skills are welcome. Skill Requirements: Excellent English communication; Hindi proficiency is an added advantage. Confident, enthusiastic, and customer-centric personality. Ability to handle queries professionally and build rapport over the phone. Basic computer proficiency (MS Office, CRM/data entry). Why Join Us? Competitive salary range: ₹12,000–₹20,000 per month (based on skills & experience) Attractive incentives and performance rewards Career growth and training opportunities Supportive and friendly work environment Opportunity to build a long-term career in the travel and tourism industry How to Apply: Please send your resume to: careers@pvltourism.com or contact us at: [+91 9898917375] Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person
Job description PVL Travel and Tourism is seeking a dedicated customer support representative to join our corporate services division. This role involves providing exceptional assistance to our corporate clients, addressing their enquiries. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to handle various tasks efficiently. Responsibilities include managing client requests, resolving issues promptly, and collaborating with other departments to enhance service delivery. If you are passionate and committed to delivering outstanding customer service, we invite you to apply for this exciting opportunity. Key Responsibilities: · Serve as the first point of contact for customer inquiries, resolving issues promptly and effectively. · Provide accurate and detailed information about services. · Handle customer complaints with professionalism and escalate unresolved issues to the appropriate departments. · Maintain up-to-date knowledge of company policies, products, and services. · Document customer interactions and update records in the CRM system. · Collaborate with internal teams to ensure a seamless customer experience. Qualifications: · Minimum of 2 years of experience in customer support or as a customer service representative. · Prior experience in the banking or financial services industry is highly preferred. · Strong communication and interpersonal skills. · Proficiency in using CRM systems and other customer support tools. · Ability to manage multiple tasks and work under pressure. · Problem-solving mindset with a customer-first approach. Why Join Us? · Opportunity to work in a collaborative and supportive environment. · Career growth and development opportunities across the world. · Competitive salary and benefits package. Benefits: · Cell phone reimbursement · Medical Insurance Education: · Bachelor's (Required) · Masters (Preferable) Experience: · Total work: 3 years (Required) · Customer service: 1 year (Preferred) · Work Location: onsite Requirements: · Must be fluent in English, Hindi and Gujarati (optional) · The individual must possess a strong understanding of the fundamentals of Microsoft applications, including PowerPoint, Word, and Excel. Office located in Ahemdabad (GUJARAT) Pay: ₹20,000.00 - ₹35,000.00 per month If you wish to submit your application, kindly forward your CV to [email protected] Contact No : +91 9898917375 Job Types: फ़ुल-टाइम, स्थायी, फ्रेशर Benefits: मोबाइल फ़ोन के बिलों का पेमेंट Work Location: In person
Job description PVL Travel and Tourism is seeking a dedicated customer support representative to join our corporate services division. This role involves providing exceptional assistance to our corporate clients, addressing their enquiries. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to handle various tasks efficiently. Responsibilities include managing client requests, resolving issues promptly, and collaborating with other departments to enhance service delivery. If you are passionate and committed to delivering outstanding customer service, we invite you to apply for this exciting opportunity. Key Responsibilities: · Serve as the first point of contact for customer inquiries, resolving issues promptly and effectively. · Provide accurate and detailed information about services. · Handle customer complaints with professionalism and escalate unresolved issues to the appropriate departments. · Maintain up-to-date knowledge of company policies, products, and services. · Document customer interactions and update records in the CRM system. · Collaborate with internal teams to ensure a seamless customer experience. Qualifications: · Minimum of 2 years of experience in customer support or as a customer service representative. · Prior experience in the banking or financial services industry is highly preferred. · Strong communication and interpersonal skills. · Proficiency in using CRM systems and other customer support tools. · Ability to manage multiple tasks and work under pressure. · Problem-solving mindset with a customer-first approach. Why Join Us? · Opportunity to work in a collaborative and supportive environment. · Career growth and development opportunities across the world. · Competitive salary and benefits package. Benefits: · Cell phone reimbursement · Medical Insurance Education: · Bachelor's (Required) · Masters (Preferable) Experience: · Total work: 3 years (Required) · Customer service: 1 year (Preferred) · Work Location: onsite Requirements: · Must be fluent in English, Hindi and Gujarati (optional) · The individual must possess a strong understanding of the fundamentals of Microsoft applications, including PowerPoint, Word, and Excel. Office located in Ahemdabad (GUJARAT) Pay: ₹20,000.00 - ₹35,000.00 per month If you wish to submit your application, kindly forward your CV to hr@pvlholidays.com Contact No : +91 9898917375 Job Types: फ़ुल-टाइम, स्थायी, फ्रेशर Benefits: मोबाइल फ़ोन के बिलों का पेमेंट Work Location: In person
Job description PVL Travel and Tourism is seeking a dedicated customer support representative to join our corporate services division. This role involves providing exceptional assistance to our corporate clients, addressing their enquiries. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to handle various tasks efficiently. Responsibilities include managing client requests, resolving issues promptly, and collaborating with other departments to enhance service delivery. If you are passionate and committed to delivering outstanding customer service, we invite you to apply for this exciting opportunity. Key Responsibilities: · Serve as the first point of contact for customer inquiries, resolving issues promptly and effectively. · Provide accurate and detailed information about services. · Handle customer complaints with professionalism and escalate unresolved issues to the appropriate departments. · Maintain up-to-date knowledge of company policies, products, and services. · Document customer interactions and update records in the CRM system. · Collaborate with internal teams to ensure a seamless customer experience. Qualifications: · Minimum of 2 years of experience in customer support or as a customer service representative. · Prior experience in the banking or financial services industry is highly preferred. · Strong communication and interpersonal skills. · Proficiency in using CRM systems and other customer support tools. · Ability to manage multiple tasks and work under pressure. · Problem-solving mindset with a customer-first approach. Why Join Us? · Opportunity to work in a collaborative and supportive environment. · Career growth and development opportunities across the world. · Competitive salary and benefits package. Benefits: · Cell phone reimbursement · Medical Insurance Education: · Bachelor's (Required) · Masters (Preferable) Experience: · Total work: 3 years (Required) · Customer service: 1 year (Preferred) · Work Location: onsite Requirements: · Must be fluent in English, Hindi and Gujarati (optional) · The individual must possess a strong understanding of the fundamentals of Microsoft applications, including PowerPoint, Word, and Excel. Office located in Ahemdabad (GUJARAT) Pay: ₹20,000.00 - ₹35,000.00 per month If you wish to submit your application, kindly forward your CV to hr@pvlholidays.com Contact No : +91 9898917375 Job Types: फ़ुल-टाइम, स्थायी, फ्रेशर Benefits: मोबाइल फ़ोन के बिलों का पेमेंट Work Location: In person