Customer Service Representative

Skills:

Company Overview

AMANN Sewing & Embroidery Threads Private Limited

1854

high-quality sewing threads, embroidery threads, and smart yarns

Job Overview

Customer Support Representative

Bangalore or Gurgaon

junior-level

0 to 3 years of experience

Qualifications And Skills

• Any Degree with 0-2 years can apply for this position.
• Should be Willing to Travel to B2B customers / Buying house as and when required.
• Proficiency in customer relationship management is crucial for maintaining strong, positive client interactions and ensuring customer satisfaction and loyalty.
• Sales coordination is necessary to effectively manage and synchronize sales steps and ensure successful deal closure and client satisfaction.
  

Roles And Responsibilities

• Assist the sales team in coordinating with various departments to ensure seamless order processing and fulfilment.
• Maintain comprehensive records of sales activities and customer interactions in the CRM system.
• Monitor order status and ensure prompt communication with customers regarding delivery times and product availability.
• Sample / Shade Collection from customer and coordinating between sales & Operations teams