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Gratitude India Manpower Consultants Pvt. Ltd.
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Customer Service Professional - French

Customer Service Professional - French

Gratitude India Manpower Consultants Pvt. Ltd.

2 - 5 years

|

1 - 5 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

french language it services customer service communication and interpersonal skills french french teaching team management customer complaints business development training teaching sales problem analysis product knowledge french translation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and effective solutions to customer complaints and concerns.
Collaborate with internal teams to ensure seamless resolution of customer issues.
Develop and maintain strong relationships with customers to enhance satisfaction.
Identify opportunities to upsell and cross-sell products or services.
Stay updated with product knowledge and industry trends to provide accurate information.

Job Requirements

Minimum 2 years of experience in customer service, preferably in a similar role.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in French language.
Experience working in an IT Service & Consulting environment is preferred.

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Gratitude India Manpower Consultants Pvt. Ltd.

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