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Indian Global E-services
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customer service position

customer service position

Indian Global E-services

1 - 6 years

5 - 8 Lacs

Noida

Posted:1 day ago| Platform:

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Skills Required

Hospitality Front desk Construction PDF Social networking Bell Captain Customer service Visa processing Room Cost

Work Mode

Work from Office

Job Type

Full Time

Job Description

No Comments

Description:

A Bellman s main duty is carrying luggage for the guests as they come to or leave the hotel. He should also attend the main entrance door and welcome/farewell guests, arrange and manage transfers, help guests with directions and perform as the first and last impression for them.

Hiring Process:

CV Shortlisting

Telephonic Interview

Online Interview

If Selected

Offer of Employment

Offer Letter Acceptance

Medical Checkup

Police Clearance Certificate

STCW and CDC

Visa Process

Joining Letter

Responsibilities

Greet guests when they arrive and leave the hotel

Assist with guest luggage and carry items to their room in a safe and professional manner

Support the front desk staff and bell captain with check-in and responding to guest requests

Keep the bell desk neat and tidy at all times

Perform other hotel services as assigned and respond to guest requests as necessary, such as delivering mail and food to guest s rooms, taking laundry service, making sure public areas are clean, and checking the guest s luggage for storage

Requirements

A high school diploma or equivalent such as a GED is required

At least 1 year of previous experience in hospitality as a bell attendant, concierge, or similar

customer service position

Must be able to stand for long periods and lift over 25 pounds

Flexible work schedule with availability to work on weekends and holidays

Excellent communication skills and customer service skills

Job Category:

Job Type:

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With expertise spanning shipping services, construction, import/export, and farming (agriculture), we provide comprehensive solutions tailored to meet global standards.

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customer service position