Customer Service & Operations Delivery Manager HR, AVP

NatWest Markets

1 - 6 years

30 - 35 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

business system supply chain management assurance hr operations project management customer service operations associate vice president manager technology operations process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your responsibilities will include:

Supporting technology partners to drive system improvements and the resolution of defects and incidents
Helping to translate business requirements into functional designs, and writing business requirements or business cases to create appropriate documentation
Assisting with producing relevant policy related reports and MI to make sure that assurance and compliance objectives are met
Providing knowledge to the team to enable the design of architecture, business processes, tech and data solutions
Acting as an internal consultant to enable and inform effective standards, processes and controls

The skills youll need

We re looking for someone with supply chain management experience in a leadership role, alongside strong knowledge of best in class practices and processes and emerging supply chain thinking. We ll also expect you to have strong knowledge of and appropriate qualifications in project management methodologies.

Additionally, you ll have:

Strong knowledge of operations, process management and products
The ability to develop business and technical architectures
A background in technology governance
An understanding of internal and external regulatory frameworks
The candidate should have relevant experience in the HR operations area, especially onboarding areas
Experience in managing a team for at least 1 year

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