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For Employers

Customer Service Officer

Eternis Fine Chemicals Limited

3 years

0 Lacs

Mumbai Metropolitan Region

Posted:2 months ago| Platform:

Apply

Skills Required

service sap pricing logistics payments data communication planning prioritization

Work Mode

On-site

Job Type

Full Time

Job Description

Position Title – Officer – Customer Relationship

Location: Parel Office/Rabale office

Role Overview:

This role will deliver outstanding customer service from order acceptance to product delivery, ensuring a “Right First Time” approach and maintaining high service standards.

Key Responsibilities:

Manage and maintain customer accounts with clear communication.
Process orders in SAP, ensuring accuracy in pricing, availability, and delivery schedules.
Handle customer complaints and ensure timely resolution.
Coordinate with internal teams on logistics, regulatory documents, payments, and shipments.
Keep customer master data updated in SAP.

Ideal Candidate Profile:

Graduate with
2–3 years of relevant experience
in sales administration or customer service administration.
Excellent communication skills and strong customer focus.
Attention to detail, planning, and prioritization skills.

share their resume

📢

Let’s grow our Eternis team by bringing in the best talent through your network!

Best regards,

HR Department - Eternis

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