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2 Job openings at BASF Environmental Catalyst and Metal Solutions
About BASF Environmental Catalyst and Metal Solutions
Deputy Manager - Key Accounts

Delhi, India

6 years

Not disclosed

On-site

Full Time

As a chemicals supplier to almost all industries, BASF will establish a standalone subsidiary dedicated to its Mobile Emissions Catalysts, Precious Metals Trading, Recycling, and related Products and Services business. The new group is referred to as BASF Environmental Catalyst and Metal Solutions and is wholly owned by BASF. BASF Environmental Catalyst and Metal Solutions will operate globally in over 15 countries and comprise of approximately 20 production sites and over 4,000 employees. At BASF, the chemistry is right. Because we are counting on innovative solutions, on sustainable actions, and on connected thinking. And on you. Become a part of our formula for success and develop the future with us - in a global team that embraces diversity and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief. Objectives: Based on Defined Account Strategy, execute the sales process and the sales specific implementation of Mobile Emission Catalyst business unit strategy at the customer interface. Develop lasting customer relationships to identify business trends in and beyond the customer scope while enabling cross-business collaboration and synergies to maximize BASF value. M ain T as k s Strategic: Develop and maintain strategic long-term business relationships with respective accounts (all decision-makers) to promote brand value Responsible to develop, implement, monitor, and guide Sales Strategies and key account management (including pricing implementation) New Business Development, Identify and attract new customers, pursue new applications, and interact with corresponding process and product developers of the potential customers, leading to profitable future business Drive initiatives to improve profitability by implementing value add value engineering (VAVE) measures and value sharing with key OEM’s. Planning & Operational: Responsibility for financial performance to achieve agreed-on targets regarding gross margin costs for the business Provide accurate sales forecast, supporting efficient planning of RM, products Responsible for efficient management of receivable / payment collection, DIV, DSO Negotiate and close deals or contracts with customers and provide operational guidance and support to relevant functional departments, to ensure smooth implementation Leadership: Work closely with regional / global team for effective cross collaboration Influence decision makers in a complex environment within and outside BASF at all levels, and drive actions / decisions without disciplinary responsibility Ensure transparency of marketing initiatives, especially profitability improvement actions, initiated by global segments and affecting India Acts as main interface between India operational teams (production, supply chain, quality, other country functions) and regional marketing segments Coordinates India prioritization of profitability improvement actions in case of bottlenecks in execution Edu c a t i o n: MBA desired or bachelor’s degree in engineering with MBA (desired) W o r k in g E x pe r i e n c e: Minimum 6 years of sales / B2B preferably with Auto / Auto ancillary Industry Show more Show less

Customer Service Officer

Chengalpattu, Tamil Nadu, India

3 years

Not disclosed

On-site

Full Time

Main Tasks / Responsibilities Material Requirement Planning Perform the order-to-cash tasks and processes, fostering a culture of customer focus on the team Perform sales and delivery order management tasks, e.g. sales order creation and processing changes, follow-up on blocked orders, and L/C (letter of credit) handling. Contribute to development of customer relationships through proactive customer communication related to order management, e.g. product availability, prices, order status, and delivery tracking. Support demand planning by collection of N+4 forecast information and get it updated into IBP tool. Support credit management, invoicing, and A/R (accounts receivables) management, e.g. monthly closing, invoice corrections, handling invoice discrepancies, and manual invoicing. Report and manage customer complaints via NCM (non-conformance management) system and proactively communicate status to internal stakeholders. Support implementation of business rules related to the customer order management process. Provide order status reports and monitor customer sales forecast, ensuring orders are within forecasts. Support CN/DN creation based on reconciliation and approval from controlling. Minimum Education And Qualification Required For The Position Education: B.E / B. Tech with MBA (Preferred) Working Experience: Minimum 3 to 4 years of relevant experience in Automotive / manufacturing industry. Knowledge of Customers, market environment, products, and technologies within respective area Technical & Professional Knowledge: IT skills (e.g., SAP S4 HANA, SAP BW, MS Excel, Power BI & Power Automate Show more Show less

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