Customer Service Officer

0 - 4 years

0 Lacs

Posted:17 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Role Overview: You will be a full-time Customer Service Officer based in Trivandrum, responsible for providing exceptional customer support, ensuring high customer satisfaction, and delivering positive customer experiences consistently. Key Responsibilities: - Utilize your interpersonal skills, customer satisfaction expertise, and customer support abilities effectively - Demonstrate strong communication and problem-solving skills to address customer queries and issues promptly - Thrive in a fast-paced environment by adapting quickly to changing customer needs - Previous experience in a customer service role will be advantageous - Possess a Bachelor's degree in Business Administration or a related field Qualifications Required: - Interpersonal Skills, Customer Satisfaction, and Customer Support skills - Customer Service and Customer Experience skills - Strong communication and problem-solving abilities - Ability to work in a fast-paced environment - Experience in a customer service role is a plus - Bachelor's degree in Business Administration or related field,

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