904 Customer Service Jobs - Page 17

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Senior Scheduling Analyst holds a more advanced position within the learning and development team, often taking on greater responsibilities and leadership roles which includes overseeing the planning and coordination of large-scale training programs and events and collaborate with senior leadership to forecast training needs and allocate resources effectivelyThis role plays a crucial role in the planning, coordination, and execution of training programs within an organization. Their responsibilities typi...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Execute DOL, IRS, and plan audit support activities by gathering and submitting required documentation related to participant withdrawals, contributions, investment earnings, forfeitures, Form 5500 filings, and plan or contract terminations. Review, cleanse, and validate census data (system- and spreadsheet-based); coordinate testing schedules and share clean data with vendors for compliance testing (e.g., ADP/ACP). Prepare, review, and support Form 5500 filings, including analysis, edits, issue research, a...

Skill required: Retirement Solutions - Cash Management Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The team is responsible for supporting the requests initiated by participant calls and inquiries related to Money Out, Loan processing, Payroll processing, monetary and non-monetary transactions. Day-to-day responsibilities include processing participant level transactions/requests such as:oMoney Out:providing end-to-end support in any type of withdrawal processing, EFT Verification, Inbound outbound calls with vendors or stakeholder, Daily Reconciliation for NAV plans, Payment corrections, Failed Rollovers, Address...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Doc Services/Group Pension and Underwriting:Prepare and issue Group Annuity Contracts, Certificates, Riders, and Summary Plan Descriptions (SPDs), ensuring compliance with pension and state regulations through coordination with Legal, Compliance, and Actuarial teams. Support onboarding and maintenance of NAV Trusteed and Group Annuity plans by managing document workflows, adoption agreement reviews, and system updates in collaboration with Employer Records and Document Issuance teams. Assist Underwriting and Doc...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Prepare and distribute Group Life conversion option letters via the Participants database and other relevant systems, supporting timely and accurate client communications. Doc Services/Group Pension and Underwriting:Prepare and issue Group Annuity Contracts, Certificates, Riders, and Summary Plan Descriptions (SPDs), ensuring compliance with pension and state regulations through coordination with Legal, Compliance, and Actuarial teams. Support onboarding and maintenance of NAV Trusteed and Group Annuity plans by m...

As a Senior SOC Consultant at EY Cyber Security, you will have the opportunity to work as a part of the EY-cyber security team, specifically as an SOC Senior consultant. Your role will involve assisting clients in the administration and management of security solutions, with a focus on expertise in CrowdStrike. Your key responsibilities will include: - Administration and management support of CrowdStrike - Serving as the subject matter expert on CrowdStrike solutions for customers and utilizing the capabilities of the solution in daily operational work - Advising customers on best practices and use cases to achieve desired end state requirements - Developing content such as processes for aut...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Job Title Executive - Front Office Job Description Summary Job Description Job Title: Front Office Executive Department: Front Office / Administration Reporting To: Admin Manager / Facility Manager / HR Job Purpose: To act as the first point of contact for visitors and employees, manage reception operations, communication, and provide administrative support while ensuring a professional office environment. Key Responsibilities: Greet and assist visitors, clients, and employees in a professional manner. Manage visitor registration, logbooks, passes, and coordinate with security. Answer, screen, and forward incoming phone calls and emails. Coordinate meeting room bookings and ensure readiness ...

Job Description: You will be responsible for providing excellent customer service and maintaining the brand image of the retail shop. Your key responsibilities will include: - Greeting customers and assisting them with their purchases - Maintaining the cleanliness and organization of the store - Monitoring inventory levels and restocking products as needed - Processing transactions accurately and efficiently Qualifications Required: - High school diploma or equivalent - Previous retail experience preferred - Strong communication and interpersonal skills - Ability to work effectively in a fast-paced environment Job Description: You will be responsible for providing excellent customer service ...

Call people using a given lead. ? Answer incoming calls from prospective customers. ? Ask pertinent questions to understand the customer’s requirements. ? Persuade the customer to buy by demonstrating how our products meet their needs. ? Record the customer’s personal information accurately in a computer system. ? Go the “extra mile” to meet sales quota and facilitate future sales. ? Keep records of calls and sales and record useful information. Requirements ? Proven experience as a telemarketer or similar sales/customer service role. ? Immediate joiner preferred ? Proven track record of successfully meeting sales quotas preferably over the phone. ? Working knowledge of relevant computer pro...

Hexaware is looking for enthusiastic professionals to join our Customer Service International Voice Process Team Batch Date - 12th Feb 2026 Process: Multiple Openings in International Customer Support Days: 5Week Offs: Any two (Rotational Week offs) Key Responsibilities: Handle inbound calls from international customers. Resolve Customer queries and issues Eligibility: Fresher (0-5 years of experience) Willingness to work in International BPO HSC/Grad Excellent Verbal and Written skills Freshers Salary - 2.25 CTC/- Experience - 4.40 CTC/- Interview Rounds: HR Ops Voice Versant Note: Work From Office Drug Test All documents required Contact Person: PriyankaH 3@hexaware.com / 8983641669

As a Wedding Planner at Aura Event & Experiences, you will handle day-to-day tasks such as event planning, wedding planning, budgeting, and providing exceptional customer service to clients. Key Responsibilities: - Plan and execute all stages of celebrations & weddings, from business development to pitching, budgeting, closures, planning, designing, and producing. - Have an eye for detail during planning and execution to ensure client delight. - Understand Indian & International aesthetics and styling. Qualifications: - Wedding Planning and Event Planning skills. - Budgeting experience. - Customer Service skills. - Strong organizational and time-management skills. - Excellent interpersonal a...

As an International Voice Process - Technical Customer Support candidate at Sutherland, you will be responsible for handling technical customer support queries with a minimum of 6 months of experience in International Voice. You should be an immediate joiner and able to start by 9th February. We are specifically looking for individuals with experience in International Voice or Technical Support Voice. Key Responsibilities: - Provide customer support for technical queries in a professional manner - Demonstrate excellent verbal and written communication skills in English - Ability to articulate well, be bright, and possess a curious attitude towards problem-solving - Passionate about deliverin...

As a client-facing subject matter expert for a solution area, your role will involve assisting clients with product awareness, understanding, and adoption. You will serve as an adoption advisor to clients who require additional product support during their journey. Meeting with key client stakeholders to consult on adopting and using the software will be crucial, where you may share best practices, align goals to product usage, and mitigate risk. Partnering with the Customer Success Manager (CSM) to develop and track annual goals in alignment with school/district mission, vision, and strategic plan is essential. Fulfilling requests for assistance with clients in your assigned territory and s...

As a Retail Sales Associate for eyewear products, your role involves driving store sales by promoting eyewear products, lenses, and accessories. You will provide expert advice to customers on frames, lenses, and optical solutions to ensure high customer satisfaction. Building strong customer relationships and supporting store targets and KPIs such as sales, conversion, and average bill value are key responsibilities. Additionally, you will supervise and train junior sales staff, handle customer concerns, ensure proper merchandising and product displays, and maintain visual standards. Managing inventory, stock replenishment, and loss prevention will also be part of your duties, as well as coo...

You will be working in an operational role under direct supervision, responsible for day-to-day program management operations. Your key responsibilities will include: - Maintaining daily site activities and routines. - Ensuring SLAs are achieved and working proactively to maintain the same. If you need further information about the company, please provide additional details from the job description. You will be working in an operational role under direct supervision, responsible for day-to-day program management operations. Your key responsibilities will include: - Maintaining daily site activities and routines. - Ensuring SLAs are achieved and working proactively to maintain the same. If yo...

International Chat Process If interested please join the below link at 12pm: https://meet.google.com/yhi-zfnn-syx Work From Office Rotational Shifts 24*7, 10 hours shift 5.5 working days 1.5 days week off UG, Graduate and PG Freshers can apply (no pursuing candidates) Salary - 25k CTC & 21k inhand + 2K PLI One way cab facility only for female candidates during odd hours. Location - Mohali Dector 75, A 40 Near Quark City. To Apply - Share your CV to HR Barnali (7384484039) barnali.dutta@teleperformancedibs.com Date of Joining - 13th Feb

As a Relationship Manager at RenewBuy, you will have the opportunity to be the voice of our brands and make a significant impact. Your professional growth will be enhanced through various skills, performance bonuses, and improved communication. You will receive training sessions and continuous professional development, becoming the voice of well-known brands. - Promote and sell life insurance policies to prospective clients through direct channels - Understand client needs and recommend suitable insurance products - Build and maintain relationships with clients for customer satisfaction and retention - Provide excellent customer service by addressing client inquiries and resolving issues - M...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

Apprentice - Front Office, F&B and HK An Apprentice is responsible for assisting in the delivery of an excellent Guest and Member experience while contributing to high levels of customer service. The Apprenticeship Academy includes one of five 12 month Apprenticeships across a range of hospitality job roles and will help you gain the skills and knowledge to work in one of the following areas; Kitchen, Front of House, Food and Beverage, Exercise and Fitness or Multi-Skilled Hospitality. What will I be doing? An Apprentice will be required to undertake all reasonable duties as assigned by the Supervisors and Managers Specifically, you will be responsible for performing the following tasks to t...