Customer Service Executive

Company Description

Vyapar is a user-friendly software designed for Billing, Accounting, and Inventory management. Our mission is to assist business owners in managing their finances and accounting with ease, even without prior knowledge in these areas. Vyapar helps businesses become digital by tracking receivables and payables, managing inventory, sending customized invoices, viewing business success reports, and more. Our software also includes features such as payment reminders, barcode scanner support, multi-language transaction messages, and a free online store. Discover Vyapar today: https://play.google.com/store/apps/details?id=in.android.vyapar&hl=en_IN

Role Description

This is a full-time on-site role located in Bengaluru for a Customer Service Executive. The Customer Service Executive will be responsible for managing customer inquiries, providing support, ensuring customer satisfaction, and maintaining customer service management. They will also handle customer issues, follow up on pending queries, and contribute to a smooth customer service process.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Interpersonal Skills and Customer Service Management experience
• Strong communication skills and problem-solving abilities
• Ability to work independently and within a team environment
• Experience in the software or technology industry is a plus
• Bachelor's degree or equivalent in a related field