Customer Service Executive - UK Telecom

0 - 5 years

2 - 3 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

HIRING ALERT - International Voice Process (UK Telecom)

HOW TO APPLY: Share your CV on

WhatsApp: 8420595139 (Sridip Sharma)

Email: Sridip.sharma@cogenthubcx.ai

ABOUT THE ROLE:

KEY RESPONSIBILITIES:

Provide accurate information and timely query resolution

Identify customer needs and recommend suitable upgrades/services (Upselling)

Ensure customer satisfaction and maintain high service quality standards

Achieve performance targets and KPIs

Maintain professional communication with customers

WHO SHOULD APPLY:

Experienced candidates from any voice process (domestic/international)

Candidates with excellent spoken English and interpersonal skills

Those seeking international exposure and career growth

Team players with customer-centric mindset

SALARY & INCENTIVES:

FRESHERS:

  • Monthly Take Home: 15,000

  • Performance Incentives: Lucrative incentive structure

  • Additional Benefits: Home drop facility

EXPERIENCED (30% Hike on Last CTC):

  • Monthly Take Home: Up to 25,000

  • Monthly CTC: Up to 28,500

  • Performance Incentives: Lucrative incentive structure

  • Additional Benefits: Home drop facility

JOB REQUIREMENTS:

WORK DETAILS:

  • Shift: Rotational (Any 9-hour shift between 12:30 PM - 2:30 AM IST)

  • Working Days: 5 Days/Week (2 Rotational Split Offs)

  • Location: 13th Floor, PS Srijan Tech Park, Near RS Software More,

Salt Lake, Sector 5, Kolkata

  • Job Type: Permanent, Full-Time

FACILITIES:

WHY JOIN COGENTHUB?

Great exposure to international telecom clients

Transparent growth and incentive structure

Friendly, collaborative work culture

Career growth: Team Lead, QA, Training, Management roles

Professional development and training support

Supportive management and peer group

HOW TO APPLY:

Email: Sridip.sharma@cogenthubcx.ai

OFFICE LOCATION:

Easy access via public transport.

Join us today!

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