Customer Service Executive

Hello Job Seekers,

Job Title:

Locations:

• Bangalore

  -

  Kudlu Gate, Manyata Tech Park

We are looking for passionate, customer-focused individuals to join our Customer Support team in Bangalore . Whether your a fresher or an experienced professional, if you have strong communication skills and enjoy solving customer queries.

Roles and Responsibilities:

• Handle inbound and outbound customer calls (domestic or international).
• Resolve customer issues and ensure complete satisfaction.
• Perform quality assurance and feedback surveys with customers.
• Accurately update CRM systems with customer interactions.
• Maintain performance targets such as quality, customer satisfaction, and resolution time.
• Collaborate with other departments to enhance overall customer experience.
  

Eligibility Criteria:

For Bangalore (Kudlu Gate )

• Education: Graduates only.
• Experience: Freshers and Experienced both can apply.
• Languages: Fluent in Hindi and English (mandatory).
• Communication: Excellent verbal and written communication required.
• Work Mode: Work From Office.
  

For Bangalore (Manyata Tech Park):

• Education: Undergraduates / Graduates.
• Experience: Minimum 6 months of experience in customer service.
• Process: Blended / Chat process.
• Communication: Brilliant presentation and strong verbal/written skills.
• Work Mode: Work From Office (Immediate Joiners only).
  

Salary Structure:

• Freshers: Up to 20,000 CTC per month (Bangalore)
• Experienced: Up to 30,000 CTC per month (Bangalore)
  

Perks and Benefits:

• Performance-based incentives and bonus
• On-the-job training and career growth opportunities
• Friendly and inclusive work environment
  

Interview Mode:

Walk-in Interview Immediate Joiners Preferred.

Interested candidates can contact or drop their resume on: (7651941988) Neha Saxena

Regards,

Neha Saxena

Shiningstars ITPL

HR-Executive

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