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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 2 years

2 - 3 Lacs

lucknow

Posted:2 weeks ago| Platform:

Apply

Skills Required

bpo customer service inbound process handling customer queries solving queries inbound calls voice process voice support icse customer relationship customer support cse customer care customer queries customer handling international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers,

Greetings...

Bulk HIRING FOR WFO!

Location:

Job Title: Customer Support Executive (Work From Office)

Salary:

Lucknow : Upto 3LPA ( Depending upon last drawn)

Eligibility:

Education: Minimum 12th Pass/Graduate in any stream.
Experience: Freshers & Experienced candidates both can apply.
Communication: Excellent verbal and written communication skills in English is a must.
Comfortable with rotational shifts and rotational week offs.
Must be willing to work in a 24/7 work environment

Key Responsibilities:

Handle customer queries via voice and/or non-voice channels.
Resolve complaints and provide appropriate solutions and alternatives.
Maintain customer satisfaction through professional and timely responses.
Document all conversations and follow communication procedures.

Perks & Benefits:

Performance-based incentives
Quarterly bonus (for select roles)
Growth and learning opportunities
Stable, full-time employment

Interested candidates can share there CV on the below number:

9453915028 (HR Anshika TIwari)
9450957497 (HR Shrasti Pathak)

Prefer to call between 10:30AM to 6:30pm only

Thanks & Regards

Anshika Tiwari (9453915028)

HR Executive

#bpo #customersupport #wfh #wfo #workfromoffice #customerservice #bpochat #internationalbpo #internationalchat #domesticbpo #domesticchat #voice #chat #blended

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