Posted:6 days ago|
Platform:
Work from Office
Full Time
Handle customer queries effectively via call/chat/email Ensure timely resolution and maintain customer satisfaction Maintain call logs and reports as per process requirement Follow standard operating procedures and guidelines Handle inbound and outbound customer interactions Provide accurate information and resolve queries Document customer interactions in the system Maintain service quality and meet defined KPIs Must be proficient in English & Hindi (Read, Write, Speak) Key Requirements: Good communication and interpersonal skills Comfortable with rotational shifts, if required Strong verbal and written communication skills Ability to multitask and manage time effectively Comfortable with rotational shifts and night shifts (for NRI process) Fresher welcome; prior BPO/customer support experience is a plus Work Mode: WFH/ WFO Work Timings : 8.5 hours between 9:00 AM to 7:30 PM
Hansa Research
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Dombivli, Vidyavihar
Experience: Not specified
2.0 - 2.25 Lacs P.A.
Dombivli, Vidyavihar
Experience: Not specified
2.0 - 3.0 Lacs P.A.
Mumbai Suburban
2.75 - 7.0 Lacs P.A.
3.0 - 5.0 Lacs P.A.
Experience: Not specified
2.0 - 3.25 Lacs P.A.
Gurugram, Delhi / NCR
Experience: Not specified
2.5 - 3.75 Lacs P.A.
New Delhi, Gurugram
3.0 - 5.0 Lacs P.A.
Noida, Ghaziabad, Gurugram
Experience: Not specified
1.75 - 3.25 Lacs P.A.
1.0 - 3.5 Lacs P.A.
Experience: Not specified
1.0 - 2.0 Lacs P.A.
