1 - 4 years
1 - 3 Lacs
Posted:2 hours ago|
Platform:
Work from Office
Full Time
IGT-BPM Greetings from IGT Solutions!!! We are hiring for Blended Process ,Voice & Non voice. Contact Person: HR Kavya (6383602074) (10AM-3PM) Email ID-kaviya.ramesh@igtsolutions.com Carry a hard copy of your resume. Mention " HR KAVYA" on resume. Job Responsibility: Understands the various computer screens and how to utilize them effectively • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance • Adheres to all company and specific Contact Center policies and procedures • Completes any work as assigned by Management Knowledge, Skills and Other Abilities: Strong process orientation • High energy, High Integrity & Work Ethics • Strong interpersonal skills & ability to communicate effectively • Strong problem solving skills. Educational & Essential Experience: Bachelor's Degree or Undergraduate dropouts • 6 Months BPO or travel experience • Excellent Written and spoken communication, business technical writing • Computer Skills ability/experience using computer applications • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a blended environment(Voice &Chat/Email) Interview Rounds: • HR Round • Versant Test Round • Operations Round Interview Slot : 9-30 am to 4-30 pm (Monday-Friday) Location : 4th Floor,IGT solutions, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagawara, Bengaluru, Karnataka 560045 Name-Kavya Contact Number or Whats app-6383602074( Drop your resume for your interview slot) Reference-Kavya(Meet me at office)
IGT Solutions
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