Customer Service Associate

As a Customer Service Associate at our GAP store location, you will be an integral part of delivering an exceptional shopping experience to our customers. Your role will involve assisting customers, managing merchandise, and contributing to the overall store performance. **Key Responsibilities:** - Assist customers in making informed purchase decisions based on current trends. - Provide personalized service to enhance customer experience and drive repeat business. - Ensure high levels of customer satisfaction through excellent sales service. - Maintain merchandise as per brand standards, ensuring an organized and visually appealing store layout. - Support inventory management, restocking, and shrink control. - Ensure compliance with store policies and standard operating procedures. - Contribute to the store's Key Performance Indicators (KPIs), including sales targets and customer satisfaction scores. - Participate in promotional activities and campaigns to boost sales. - Stay updated on product knowledge to provide expert guidance to customers. **Qualifications Required:** - Previous experience in a retail environment is preferred. - Strong communication and interpersonal skills. - Ability to work collaboratively in a team setting. - Detail-oriented with a focus on delivering excellent customer service. - Knowledge of inventory management practices is a plus. Join our team at the GAP store to be a part of driving sales, enhancing customer satisfaction, and contributing to the growth of our business. Your performance will be measured through key indicators such as sales contribution, customer feedback, merchandising compliance, and inventory accuracy.,