A Customer Service Associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They directly interact with customers to listen to concerns, resolve problems and recommend products and services according to the needs of each individual. Job Types: Full-time, Part-time, Permanent, Fresher, Contractual / Temporary Pay: ₹10,000.00 - ₹15,000.00 per month Expected hours: 48 per week Benefits: Commuter assistance Paid time off Provident Fund Schedule: Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Location: Palakkad, Kerala (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person Application Deadline: 25/04/2025
Voice process Domestic calling No Targets Training Provided Enhancing Skills Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Rotational shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 7337360609
Voice process Domestic calling No Targets Training Provided Enhancing Skills Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Rotational shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 7337360609
Key responsibilities Customer interaction: Handle inbound and outbound calls in Malayalam to address customer inquiries and resolve issues. Customer support: Provide excellent customer service, troubleshoot problems, and ensure a positive customer experience. Information delivery: Explain products, services, or policies to customers clearly. Call documentation: Maintain accurate call records and update customer information in the system. Sales and upselling: Perform tele-sales activities, including lead generation and upselling products or services when required. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key responsibilities Customer interaction: Handle inbound and outbound calls in Malayalam to address customer inquiries and resolve issues. Customer support: Provide excellent customer service, troubleshoot problems, and ensure a positive customer experience. Information delivery: Explain products, services, or policies to customers clearly. Call documentation: Maintain accurate call records and update customer information in the system. Sales and upselling: Perform tele-sales activities, including lead generation and upselling products or services when required. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person