Customer Service Agent

0 years

0 Lacs

Posted:2 months ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job descriptionCompany Description Policybazaar.com is one of India's leading online insurance platforms under PB Fintech. It aims to educate people on insurance products and serves the underpenetrated online insurance markets. The company has strong backing from various investors and is part of the larger Policybazaar.com Group. Role Description This is a full-time on-site role for a Customer Service Specialist located in Gurugram. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing overall customer experience on the platform. Location: GurugramPosition: Customer service representative Salary: 2.5LPA to 4lpaInterview mode: Face2Face Qualifications Customer Support and Customer Service skillsExperience in maintaining high levels of Customer SatisfactionProficiency in Phone EtiquetteStrong focus on Customer ExperienceExcellent communication skills and ability to empathize with customersAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyExperience in the insurance industry is a plusBachelor's degree in a relevant field Interested one can connect with me at 9818058256 or share resume at zoyahasan@policybazaar.com

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