Vibrantzz Management Services Hiring For Customer Care Agent

Job Description: Customer Service Executive Location: Mumbai Salary: Up to 40,000 (In-hand) Shifts: Rotational Shifts Week Offs: Rotational Offs Transport: Pick-up and Drop Facility Available Qualification: HSC / Graduate Both Can Apply About the Role: We are looking for enthusiastic and customer-focused individuals for the role of Customer Service Executive . The ideal candidate should possess excellent communication skills and a customer-first mindset. You will be responsible for handling customer queries, providing accurate information, and ensuring a seamless service experience. Key Responsibilities: Handle inbound and/or outbound customer calls professionally. Assist customers with queries, complaints, and service-related issues. Provide accurate product/service information to customers. Log customer interactions and maintain updated records in the system. Ensure customer satisfaction by offering timely and effective resolutions. Follow company policies, processes, and quality standards. Coordinate with internal teams for issue resolution when needed. Skills & Requirements: Good verbal and written communication skills in English/Hindi/Marathi (as required). Basic computer proficiency and ability to navigate CRM tools. Problem-solving attitude with a customer-centric approach. Flexibility to work in rotational shifts and offs. Prior BPO/Customer Service experience is an advantage (not mandatory). Perks & Benefits: Attractive salary package (up to 40,000 in-hand). Pick-up and drop facility. Growth opportunities and skill development. Employee-friendly work culture. Any Details - Call - 9137234426 WhatsApp Your Resume On This Number - 7045288819 HR Hussain