9938 Customer Satisfaction Jobs - Page 15

Role Overview: You will be responsible for communicating all brand-related stories to customers and engaging prospects in discussions and activities on Royal Enfield bikes. Your primary focus will be on vehicle sales, including receiving web inquiries, understanding customer requirements, providing information, inviting customers to the store, booking test rides, and ensuring a warm welcome and comfortable experience for customers at the showroom. Conducting need analysis, vehicle demonstrations, and test drives to create a unique product experience for customers will be essential. You will also update customer details on the DMS in real-time, facilitate test rides, check for finance require...

As a Client Services Representative at Abhit Technologies, you will play a crucial role in managing client inquiries, ensuring customer satisfaction, providing excellent customer service, and supporting finance-related queries. Your responsibilities will include communicating with clients to resolve issues, managing client accounts, and collaborating with internal teams to meet client needs effectively. Key Responsibilities: - Managing client inquiries and ensuring customer satisfaction - Providing excellent customer service to clients - Supporting finance-related queries - Communicating with clients to resolve issues - Managing client accounts - Collaborating with internal teams to meet cli...

As a Post-Sales Software Services Provider, your role involves delivering tailored services to local accounts, responding to queries, and utilizing proactive monitoring to prevent issues. Your main responsibilities will include: - Addressing customer requirements promptly - Resolving issues to maintain high customer satisfaction - Troubleshooting IT infrastructure problems - Adhering to standards and supporting operational plans - Performing assigned tasks under supervision This job description provides a general overview of the role, outlining the key duties and responsibilities you will be expected to fulfill. Please note that duties, skills, and responsibilities may be subject to change, ...

Job Description: As a member of the team, you will be responsible for delivering tailored post-sales software services to local accounts. You will respond to a range of queries and utilize proactive monitoring for issue prevention. Your main goal will be to maintain high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision. Key Responsibilities: - Deliver tailored post-sales software services to local accounts - Respond to a range of queries and utilize proactive monitoring for issue prevention - Maintain high ...

Job Description: As an Assistant Front Office Manager at our company, you will be responsible for overseeing the daily operations of the front desk in our Hubballi Urban location. Your main role will be to ensure efficient and effective customer service for our guests. This will involve supervising front office staff, addressing guest concerns, managing office communications, and ultimately ensuring customer satisfaction. Your direct interaction with guests will include handling reservations, check-ins, and check-outs, maintaining records, and collaborating with other departments to enhance guest experiences. Key Responsibilities: - Supervise front office staff - Address guest concerns promp...

Job Description Illumine, an early learning and childcare software provider, is looking for a full-time Inside Sales Specialist based in Bengaluru. As an Inside Sales Specialist, your primary responsibility will be lead generation, following up on sales leads, ensuring customer satisfaction, and providing excellent customer service. Your daily tasks will involve reaching out to potential clients, understanding their needs, presenting our software solutions, and guiding leads through the sales funnel to convert them into satisfied customers. Key Responsibilities - Generate leads and follow up on sales leads - Ensure customer satisfaction and provide excellent customer service - Reach out to p...

As the Cluster Manager - Stringer at Adani Solar, your role is crucial in overseeing the operations of the stringer production cluster to ensure optimal performance and efficiency. By focusing on team building, customer satisfaction, and sustainable business practices, you will play a significant part in achieving the cluster's operational goals and long-term success. Responsibilities: - **Organization & Team Building**: - Execute the Adani Business Excellence Model to develop capable self-managed teams through internal technical knowledge sharing sessions. - **Customer Orientation**: - Enhance customer satisfaction by implementing robust corrective and preventive actions (CAPA) and ensuring...

As a Relationship Manager in the real estate business, your role is pivotal in managing and enhancing customer relationships. You will be the primary point of contact for clients, ensuring a seamless experience throughout their journey with us. - Build and maintain strong, long-term relationships with prospective and existing customers. - Act as a trusted advisor, understanding clients" property needs and investment preferences. - Provide personalized assistance and guidance throughout the property purchase process. - Engage with leads, follow-up timely, and convert qualified leads into walk-ins and successful sales. - Coordinate site visits, explain project features, and address client quer...

As a Car Service Advisor at our Coimbatore location, your role will involve handling customer interactions, coordinating services, and ensuring customer satisfaction throughout the vehicle servicing process. Key Responsibilities: - Serve as the primary point of contact for customers visiting the service center. - Understand customer needs and accurately record service requirements. - Provide service estimates, explain repair details, and obtain necessary approvals. - Coordinate with the workshop team to ensure timely completion of services and repairs. - Maintain regular communication with customers to update them on the status of their vehicles. - Ensure adherence to company service quality...

Role & responsibilities Lead and manage the customer support team to ensure timely resolution of customer queries. Develop and implement customer service policies, SOPs, and quality standards . Handle escalations and provide effective solutions to complex issues. Collaborate with operations, logistics, and marketing teams to improve customer satisfaction. Monitor performance metrics such as TAT, CSAT, NPS, and first response time . Train and mentor team members for improved service delivery. Use customer insights to suggest product and process improvements. Manage CRM tools, ticketing systems, and chat/voice/email support channels . Requirements 5+ years of experience in Customer Service/Cus...

International Voice Process Customer Support (Voice) Location: Bangalore Shift: Rotational (Including Night Shifts US/UK/AU timings) Salary: 2,83,772 – 4,00,000 LPA + Incentives + Goodies Roles & Responsibilities: Handle inbound and outbound calls or chats from international customers (primarily US, Australia, etc.) Provide accurate information related to products, services, or technical issues Troubleshoot and resolve customer queries with empathy and professionalism Maintain high levels of customer satisfaction Document customer interactions and follow-up when necessary Skills Required: Excellent verbal and written communication skills (English) Good logical reasoning and analytical abilit...

Recruiter: Deepanshi Contact Number: 9971733423 Email: deepanshi.1@cariotauto.com Role Overview Cars24 is looking for a dynamic and results-driven Sales Executive with proven experience in the automotive industry. The ideal candidate will have excellent negotiation skills, a strong understanding of automotive sales processes, and the ability to build lasting customer relationships. What will you drive? Drive sales of premium/pre-owned/new vehicles to achieve monthly and quarterly targets. Actively engage with customers, understand their requirements, and recommend suitable options. Manage the complete sales cycle from lead generation to closure and post-sales follow-up. Negotiate effectively...

Our world is transforming, and PTC is leading the way ?Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business Our people make all the difference in our success Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible Job Description Summary PTC is seeking a dynamic and client-focused Associate Technical Support Representative organization located in Pune (India...

RECRUITMENT - SALES EXECUTIVE JOB TITLE : SALES EXECUTIVE COMPANY : MALIK MOTORS PVT. LTD. {ASHOK LEYLAND} JOB LOCATION : OLD BOWENPALLY, HYDERABAD - 500011. TYPE OF JOB : FULL TIME WORK TYPE : FIELD SALE CANDIDATE REQUIREMENTS: - EDUCATION : GRADUATION EXPERIENCE : FRESHER LANGUAGES : ENGLISH, HINDI & TELUGU SKILLS REQUIRED : 1. COLD CALLING 2. LEAD GENERATION 3. CUSTOMER INTERACTION. 4. MARKET KNOWLEDGE JOB DESCRIPTION: - SHOULD BE RESPONSIBLE FOR DRIVING SALES OF TRUCKS SHOULD IDENTIFY POTENTIAL CLIENTS AND CUSTOMERS SHOULD DEMONSTRATE THE FEATURES AND BENEFITS OF THE VEHICLE NEGOTIATE DEALS WITH POTENTIAL CUSTOMERS BUILD STRONG CUSTOMER RELATONSHIPS MAINTAIN IN-DEPTH KNOWLEDGE OF THE COM...

Title: Job Description - Regional Retail Experience Manager at Kohler Co. Introduction: At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as a Regional Retail Experience Manager. In this role, you will be responsible for driving the execution of special projects including though not limited to Stores, Office Buildings, Product Labs, New channel Initiatives, brand displays at trade shows for all Kohler products. Roles & Responsibilities: Ensure best in class retail experience at sto...

Hiring for International Voice Process US Healthcare Process Location: Bangalore Process: International Voice (US Healthcare) Perks: Both-way cab facility Salary: Up to 4.5 LPA Work Schedule: 5 days working Saturday & Sunday fixed off Interview Mode: Virtual rounds Eligibility: Fresher or Experienced candidates welcome Good communication skills in English Willingness to work in night shifts (US process) Contact: Chanchal 9251688424 References are highly appreciated!

Roles and Responsibilities Manage customer retention through effective communication, issue resolution, and process improvements. Identify and resolve issues promptly to prevent churn and improve overall customer satisfaction. Collaborate with internal teams to implement process improvements that enhance the overall customer experience. Develop strong relationships with customers by understanding their needs and providing personalized support. Analyze data to identify trends and areas for improvement in customer retention strategies.

Responsibilities: * Conduct product demos & presentations * Manage client relationships * Ensure customer satisfaction * Drive sales through effective communication * Support clients throughout process

What Youll Do Be the first point of contact for riders across calls, chats, email & social media Recommend the right gear based on rider needs & convert conversations What Were Looking For Great communication skills & a customer-first attitude. Health insurance Annual bonus Provident fund Employee state insurance Accidental insurance Sales incentives Performance bonus Leave encashment

Monthly CTC : INR 22k to 28k + incentives Responsibilities : Recover abandoned carts via outbound calls Convert leads & handle objections Upsell/cross-sell products Manage follow-ups & CRM logs Achieve sales targets & ensure customer satisfaction Flexi working Work from home House rent allowance Employee state insurance Annual bonus Performance bonus Leave encashment Provident fund Sales incentives Referral bonus

Job Requirements Job Requirements Role/Job Title - Trade and Fx Counsellor Place of work - Mumbai - Business - Retail Banking Function/ Department - Branch Banking Job Purpose The role entails acting as a single point of contact for all trade related (forex, cross border, domestic etc.) products for the region/branches assigned to. The role bearer would be responsible for acquiring and driving the trade relationship and providing Fx related services and support as an individual contributor or through the branch team contributing to the larger branch banking channel objectives. Roles & Responsibilities Key / Primary Responsibilities of the Role - List the primary deliverables - Drive product ...

1.Accountable for maintaining relationships with all the stake holders and focus on growing and developing existing clients . 2.Strategically plan Client needs analysis monthly and proactively execute the action plan with Management

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines• This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets.• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments• The decisions that you make would impact your own work• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work• Please note that this role may require you to work in rotational shifts

Monthly CTC : INR 22k to 28k + incentives Responsibilities : Recover abandoned carts via outbound calls Convert leads & handle objections Upsell/cross-sell products Manage follow-ups & CRM logs Achieve sales targets & ensure customer satisfaction Maternity policy Annual bonus Performance bonus Sales incentives Referral bonus Leave encashment Provident fund House rent allowance Employee state insurance Flexi working

Hiring for Customer Support Executive - International Process **Only immediate joiners with Graduates and Undergraduates can apply** **Only candidates who have excellent communication can apply** For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role: Customer Support Executive Process: Voice process Mode of Work: Work from Office Location: Bangalore Working Days: 5 days Shift: Rotational Shift Qualification: Graduates (Fresher) & Grads and Undergrads (Exp) Responsibility: Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction. Create focused communications to reinforce existing p...