9938 Customer Satisfaction Jobs - Page 18

As an Account Executive at Deluge Fire Protection India PVT LTD in Thanjavur, your role will involve managing client accounts, nurturing relationships, and ensuring customer satisfaction. Your responsibilities will include: - Creating and delivering proposals - Negotiating contracts - Collaborating with internal teams - Monitoring project advancements - Conducting market research - Identifying new business prospects - Contributing to financial analysis and reporting To succeed in this position, you should have excellent communication skills, a strong customer service orientation, and the ability to work on-site in Thanjavur. A Bachelor's degree in Finance or Accounts is required, and previou...

Welcoming customers, seating them Taking orders and service Customer feedback Billing A good team player and communicator

POSITION TITLE : Technical Support Team Lead, US We are seeking a motivated and customer-focused individual to join our team Infimobile as a Tech Support Support Lead. InfiMobile is a premium mobile virtual network operator that provides reliable nation-wide coverage across the United States with cost effective and budget-friendly plans. To know more about us, check https://infimobile.com/ Key Responsibilities Oversee the day-to-day operations of the Technical Support Team Act as a senior agent who will drive customer satisfaction through customer support Provide direct supervision of the technical support staff which may include: recruitment, evaluations, and disciplinary actions Act as a m...

Job Title Quality Analyst (Bangalore) Job Description: We are currently looking for a full time Quality Analyst to join our Quality Team. As a Quality Analyst you will need to constantly monitor the calls/chats/emails and share feedback. You will be responsible for observing the persuasiveness of the agents. You will also help in developing programs to evaluate the performance of the agents and improve the overall performance of the team. Roles and Responsibilities: Monitor calls/chats/emails to assess performance and quality of the agents Provide constructive feedback and coaching Provide actionable insights to the Operations Team Developing Evaluation Programs for agents Keeping Record of ...

You will serve as the key account manager for the mapped accounts, serving as their primary point of contact for all inquiries and ensuring timely updates on service activations. Your role will involve acting as a liaison to address all their concerns within a 24-hour timeframe, including managing calls and emails. To qualify for this role, you must demonstrate proven experience in a similar field. Core Responsibilities Handle end-to-end management of customer accounts. Establish and maintain strong relationships with customers. Act as the main point of contact for assigned customer accounts. Respond to incoming customer inquiries and resolve issues promptly. Make outbound calls to update cu...

What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follo...

Front of House Coordinator - Bengaluru Position Overview: This is an opportunity to be part of the Global Facilities team here at Mimecast. As the first point of contact for the company, you will possess outstanding communication skills with a bright and enthusiastic disposition. We are looking for someone with a proactive, team spirited attitude that can bring enthusiasm and initiative to this expanding and successful company. Based in our Bengaluru office, the role will also involve assistance with regional administration across the organization as needed. Responsibilities: Initial point of contact for all Mimecasters in the Bengaluru office. Be part of the global Mimecast facilities team ...

Career Opportunities Position Senior Branch Relationship Manager Location Department Direct Sales Force Band 4A Reporting to Territory Manager JOB SUMMARY Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets. KEY RESPONSIBILITIES Identify, interview and select sales executives with support from HR. To meet the following productivity measures for the unit Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards Exceed revenue targets Undertake joint field work with executi...

":" About Aertsen Living: For years, Aertsen Living has been synonymous with exquisite craftsmanship, impeccable design, and unparalleled quality in the realm of home interiors. Our legacy is built on a foundation of superior customer satisfaction, and we have consistently exceeded expectations with our exceptional range of products and services. About D\u0113 Italia: "D\u0113 Italia" is our latest endeavor, aimed at offering discerning customers a unique blend of luxury, aesthetics, and functionality. Our exclusive collection of premium furniture pieces redefines opulence and sophistication in home decor. From timeless classics to cutting-edge contemporary designs, "D\u0113 Italia" curates ...

JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; no work experience required. OR 2-year degree from an accredited university in Business Administration, Marketing, H...

JOB SUMMARY The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, gues...

Key Responsibilities Handle inbound and outbound international calls professionally. Understand customer queries and provide accurate resolutions. Maintain high levels of customer satisfaction and service quality. Document call details and update systems accurately. Adhere to process compliance, shift schedules, and performance targets. Desired Skills & Requirements Excellent verbal communication skills in English with a neutral accent. Basic computer knowledge and typing skills. Willingness to work in night shifts (US process). Positive attitude, adaptability, and eagerness to learn. Freshers are welcome; up to 2 years of international voice experience will be an added advantage.

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the >Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer ex...

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer exp...

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer exp...

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer exp...

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer exp...

Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Manage key existing relationships to maintain customer satisfaction and affiliation Responsible for increasing the market share of the products in the region Qualifi...

Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Manage key existing relationships to maintain customer satisfaction and affiliation Responsible for increasing the market share of the products in the region Qualifi...

Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Manage key existing relationships to maintain customer satisfaction and affiliation Responsible for increasing the market share of the products in the region Qualifi...

Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Manage key existing relationships to maintain customer satisfaction and affiliation Responsible for increasing the market share of the products in the region Qualifi...

Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Manage key existing relationships to maintain customer satisfaction and affiliation Responsible for increasing the market share of the products in the region Qualifi...

Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Manage key existing relationships to maintain customer satisfaction and affiliation Responsible for increasing the market share of the products in the region Qualifi...

Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Manage key existing relationships to maintain customer satisfaction and affiliation Responsible for increasing the market share of the products in the region Qualifi...

Responsibilities: Manage customer relationships for client satisfaction Achieve targets with excellent customer service skills Cold call leads, close deals Schedule appointments via phone Follow up with prospect Meet daily sales targets Sales incentives