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Overbooked Academy LLP
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Customer Relationship Officer

Customer Relationship Officer

Overbooked Academy LLP

2 - 31 years

3 - 4 Lacs

sector 2 noida

Posted:1 day ago| Platform: Apna logo

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Skills Required

service marketing crm retention engagement analyze data report effectiveness strategies excel communication timing support

Work Mode

On-site

Job Type

Full Time

Job Description

Experience: 1–4 yrs of exp. pref. in Service, BPO & hospitality industry etc. Job Location: Noida Working Days: 6 days in a week Education: Bachelor’s in Marketing, Business Administration, or a related field. Roles & responsibilities: - Develop and execute CRM campaigns for lead generation, customer retention, and engagement. - Analyze customer data and behavior to identify trends and opportunities. - Monitor and report on the effectiveness of CRM strategies and campaigns. - Implement loyalty programs and other initiatives to increase customer lifetime value. - Manage the CRM platform will be added advantage for ensuring data accuracy and completeness. - Knowledge of Advance excel, VLookup, HLookup, Formulas etc. is must. We are looking excellent communication skill. Candidate should be flexible for timing and keen to take accountability of task. Please DM for detailed JD and candidate may share their cv at shikha.r@overbookedacademy.com Thanks Shikha Raghav 8527711907 shikha.r@overbookedacademy.com

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Customer Relationship Officer