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Jobs in bhubaneswar
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GLS Realty Pvt. Ltd.
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Customer Relationship Manager/Executive

Customer Relationship Manager/Executive

GLS Realty Pvt. Ltd.

5 - 10 years

|

3 - 5 Lacs

bhubaneswar kolkata

Posted:3 weeks ago| Platform:

Apply

Skills Required

customer relationship customer support customer service telecalling customer queries customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Act as a single point of contact for customer relationship management.
Address and resolve customer queries related to Project, payment, documentation, possession, and customization.
Maintain a positive and professional relationship with clients throughout the project lifecycle.
Handle incoming inquiries via calls, emails, and online platforms.
Qualify leads based on interest, budget, and buying timeline.
Maintain database & MIS with updated and accurate client information.
Initiate first-level communication with potential clients.
Explain project details, location advantages, price, amenities etc.
Schedule and confirm site visits with clients.
Conduct timely follow-ups and guide them through the sales funnel.
Address queries and concerns of clients.

Preferred candidate profile

Candidate must be presentable and must have excellent communication skills.
Male/ Female both can apply.
Preferred only Real Estate Industry with the experience of residential/ commercial project.
Good knowledge of CRM procedures of real estate.
Very Good business communication skills in English ,Hindi & Odia.
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
Customer service attitude.
Working knowledge of MS Office , advance Excel.

More Jobs at GLS Realty Pvt. Ltd.

Customer Relationship Manager/Executive

bhubaneswar, kolkata

INR 3 - 5 Lacs

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GLS Realty Pvt. Ltd.

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