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GLS Realty Pvt. Ltd.

1 Job openings at GLS Realty Pvt. Ltd.
Customer Relationship Manager/Executive bhubaneswar,kolkata 5 - 10 years INR 3.0 - 5.5 Lacs P.A. Work from Office Full Time

Role & responsibilities : Act as a single point of contact for customer relationship management. Address and resolve customer queries related to Project, payment, documentation, possession, and customization. Maintain a positive and professional relationship with clients throughout the project lifecycle. Handle incoming inquiries via calls, emails, and online platforms. Qualify leads based on interest, budget, and buying timeline. Maintain database & MIS with updated and accurate client information. Initiate first-level communication with potential clients. Explain project details, location advantages, price, amenities etc. Schedule and confirm site visits with clients. Conduct timely follow-ups and guide them through the sales funnel. Address queries and concerns of clients. Preferred candidate profile Candidate must be presentable and must have excellent communication skills. Male/ Female both can apply. Preferred only Real Estate Industry with the experience of residential/ commercial project. Good knowledge of CRM procedures of real estate. Very Good business communication skills in English ,Hindi & Odia. Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude. Working knowledge of MS Office , advance Excel.