Customer Relationship Manager (CRM)

About Ayay Ventures: At Ayay Ventures, we are redefining real estate by combining innovation, market expertise, and customer-focused solutions. We specialize in residential and commercial real estate, assisting clients in making informed decisions with integrity and transparency. Join our growing team and become part of a forward-thinking company that is transforming the way individuals invest in and experience real estate. Job Summary: We are looking for a detail-oriented and tech-savvy CRM Specialist to oversee, optimize, and expand our Customer Relationship Management (CRM) system. The ideal candidate will collaborate closely with our sales and marketing teams to ensure smooth customer journeys, enhanced lead management, and improved client engagement. Your primary responsibility will be to bolster business growth by guaranteeing that our CRM system effectively sustains sales pipelines and marketing campaigns. Key Responsibilities: - Manage and uphold the company's CRM database using platforms such as HubSpot, Zoho, Salesforce, or similar. - Ensure data precision, segmentation, and regular database maintenance. - Develop and execute CRM workflows, automation, and campaigns to facilitate lead nurturing and conversion. - Work in conjunction with sales and marketing teams to devise customer journeys and funnel strategies. - Generate performance reports and analytics to evaluate campaign effectiveness, lead conversion rates, and client retention. - Provide training and assistance to team members on CRM best practices and usage. - Monitor client interactions, feedback, and behavior to enhance customer engagement strategies. - Collaborate with IT and external vendors whenever necessary to ensure smooth implementation of CRM integrations and updates. - Ensure GDPR and data privacy compliance in all CRM-related activities. Qualifications: - Bachelor's degree in Marketing, Business, Information Technology, or related field. - 2+ years of CRM management experience, preferably in the real estate sector. - Proficiency in CRM software such as Salesforce, HubSpot, Zoho, or similar. - Familiarity with email marketing platforms, automation tools, and data analytics. - Strong organizational, analytical, and communication skills. - Detail-oriented with a proactive problem-solving approach. - Knowledge of real estate sales processes and customer life cycles is advantageous. What We Offer: - Competitive salary and performance bonuses. - Opportunities for professional development and growth. - A dynamic, supportive, and innovative team culture. - Exposure to a fast-paced real estate environment. How to Apply: Please forward your resume and a brief cover letter to hr@ayayventures.com with the subject line "Application for Sales Manager - Real Estate". You can also apply by contacting us at 7735238612 / 9319681385. Job Types: Full-time, Permanent Language: English (Preferred) Work Location: In person,