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Bagrodia Supermarkets Private Limited
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Customer Relationship Manager

Customer Relationship Manager

Bagrodia Supermarkets Private Limited

2 - 31 years

1 Lacs

dhapa kolkata/calcutta

Posted:17 hours ago| Platform: Apna logo

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Skills Required

chat resolve service communication payments logistics support

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Respond promptly to customer inquiries and complaints via phone calls and WhatsApp chat. Provide regular delivery updates to customers and resolve any order or service-related issues. Maintain clear records of customer communication and issues resolved. Handle WhatsApp chats and ensure timely and professional responses. Make collection calls to follow up on pending payments when required. Coordinate with the logistics, sales, and operations teams to ensure smooth customer service. Maintain a positive and professional attitude to build long-term customer relationships.

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Customer Relationship Manager