Make outbound calls to hotel and restaurant clients regarding payment reminders for credit-based supplies. Maintain polite and professional communication while discussing due payments and timelines. Regularly follow up with clients to ensure timely collection of outstanding dues. Understand customer requirements and pass them to the sales or logistics team. Coordinate with field collection executives and assign them locations for cheque/cash pickup. Maintain accurate records of all calls, feedback, commitments, and collection schedules.
Customer Interaction: Build and maintain relationships with existing clients, including restaurants, hotels, and other food businesses. Address client queries and ensure customer satisfaction. Sales Follow-Up: Regularly check with clients regarding their product needs and ensure orders are placed. Promote new products and offers to increase sales opportunities. Route Planning: Plan daily routes efficiently to cover maximum clients in minimum time. Keep track of follow-ups and ensure no pending collections are overlooked. Reporting: Maintain detailed records of collected payments, pending amounts, and client visits. Prepare and submit daily/weekly reports to the sales manager.
Promote and sell food and grocery items to wholesalers, hotels, restaurants, canteens, and local resellers Identify and approach new wholesale clients in the assigned areas Take regular orders, follow up on deliveries, and manage basic payment collection Maintain good relationships with existing clients and ensure repeat business Visit markets daily and stay updated on competitor pricing and products
Position Overview: We are seeking a detail-oriented and proactive Back Office Executive to manage and audit daily business operations. The ideal candidate will prepare weekly performance reports, schedule follow-up meetings with employees or departments not meeting deadlines, and ensure smooth operations. Proficiency in Excel and Google Sheets is essential. Key Responsibilities: Auditing and Monitoring: Regularly audit the company's day-to-day activities to ensure processes are followed. Identify gaps in operations and highlight areas of improvement. Report Preparation: Prepare detailed weekly reports on team and departmental performance. Track progress of ongoing projects and highlight delays or bottlenecks. Follow-Up and Coordination: Organize and schedule meetings with team members who are not completing tasks on time. Ensure action points from meetings are documented and tracked for closure. Data Management: Maintain and update company data and records in Excel and Google Sheets. Analyze data to derive insights for business improvements. Support Functions: Assist management in streamlining processes for better efficiency. Ensure timely communication between departments for effective collaboration. Skills and Qualifications: Proficient in Microsoft Excel and Google Sheets (formulas, data validation, pivot tables, etc.). Strong analytical and problem-solving skills. Excellent organizational and time management abilities. Effective communication skills for coordinating with teams. Ability to work independently and manage multiple tasks. Preferred Experience: 1-3 years of experience in a similar back-office or operations role. Prior experience in auditing and reporting will be an advantage. Key Attributes: Attention to detail. Proactive and result-driven mindset. Strong follow-up and coordination abilities. This position is ideal for candidates who thrive in an organized environment and enjoy ensuring accountability within a team.
We are looking for a Billing Executive who will handle billing operations efficiently using Zoho. Key Responsibilities: Create bills in Zoho and convert estimates into invoices accurately. Handle rate fixing and ensure correct pricing before billing. Manage GST, taxation, and compliance related to invoicing. Maintain and update records in Tally for all billing transactions. Coordinate with the accounts team for payment tracking and reconciliation. Ensure timely and accurate generation of invoices to clients. Assist in preparing reports related to billing and sales as required.
Procurement Management: Identify and evaluate suppliers for materials or services. Manage and execute purchase orders as per company requirements. Stock Management: Monitor and update stock levels to ensure adequate inventory. Coordinate with the warehouse team for stock reconciliation and reporting. Negotiation: Negotiate prices, terms, and conditions with suppliers to secure the best deals. Build strong relationships with vendors to ensure timely delivery and quality assurance. Payment Follow-up: Coordinate with the finance team to process pending payments to suppliers.
We are looking for a Billing Executive who will handle billing operations efficiently using Zoho. Key Responsibilities: Create bills in Zoho and convert estimates into invoices accurately. Handle rate fixing and ensure correct pricing before billing. Manage GST, taxation, and compliance related to invoicing. Maintain and update records in Tally for all billing transactions. Coordinate with the accounts team for payment tracking and reconciliation. Ensure timely and accurate generation of invoices to clients. Assist in preparing reports related to billing and sales as required.
Key Responsibilities: Prepare order estimates based on party requirements. Enter rates and quantities accurately in billing software. Generate invoices in Zoho. Required Skills & Qualifications: Minimum 1–3 years of experience in billing/accounts. Knowledge of Zoho and Tally is mandatory. Strong attention to detail and accuracy. Basic knowledge of GST and invoicing. Good communication and coordination skills. Ability to work under pressure and meet deadlines.
Key Responsibilities: Respond promptly to customer inquiries and complaints via phone calls and WhatsApp chat. Provide regular delivery updates to customers and resolve any order or service-related issues. Maintain clear records of customer communication and issues resolved. Handle WhatsApp chats and ensure timely and professional responses. Make collection calls to follow up on pending payments when required. Coordinate with the logistics, sales, and operations teams to ensure smooth customer service. Maintain a positive and professional attitude to build long-term customer relationships.
Key Responsibilities: Conduct regular internal audits across all departments. Monitor timely completion of employee tasks and projects. Follow up with employees on pending tasks and delays. Maintain employee-wise performance scores and reports. Present audit findings and recommendations to management. Ensure internal controls and compliance are maintained.
Position Overview: We are seeking a detail-oriented and proactive Back Office Executive to manage and audit daily business operations. The ideal candidate will prepare weekly performance reports, schedule follow-up meetings with employees or departments not meeting deadlines, and ensure smooth operations. Proficiency in Excel and Google Sheets is essential. Key Responsibilities: Auditing and Monitoring: Regularly audit the company's day-to-day activities to ensure processes are followed. Identify gaps in operations and highlight areas of improvement. Report Preparation: Prepare detailed weekly reports on team and departmental performance. Track progress of ongoing projects and highlight delays or bottlenecks. Follow-Up and Coordination: Organize and schedule meetings with team members who are not completing tasks on time. Ensure action points from meetings are documented and tracked for closure. Data Management: Maintain and update company data and records in Excel and Google Sheets. Analyze data to derive insights for business improvements. Support Functions: Assist management in streamlining processes for better efficiency. Ensure timely communication between departments for effective collaboration. Skills and Qualifications: Proficient in Microsoft Excel and Google Sheets (formulas, data validation, pivot tables, etc.). Strong analytical and problem-solving skills. Excellent organizational and time management abilities. Effective communication skills for coordinating with teams. Ability to work independently and manage multiple tasks. Preferred Experience: 1-3 years of experience in a similar back-office or operations role. Prior experience in auditing and reporting will be an advantage. Key Attributes: Attention to detail. Proactive and result-driven mindset. Strong follow-up and coordination abilities. This position is ideal for candidates who thrive in an organized environment and enjoy ensuring accountability within a team.
Key Responsibilities: 1. Dispatch & Transportation Management Plan, schedule, and monitor all outbound deliveries. Allocate vehicles and assign routes to Delivery Agents (DAs). Track real-time vehicle and delivery status. 2. Delivery Summary & Reporting Prepare daily delivery summaries and dispatch reports. Track delivery completion, POD (proof of delivery), and pending deliveries. Maintain all transport and dispatch-related documentation. 3. Delivery Agent (DA) Management Manage DA attendance, route allocation, and daily tasks. Brief DAs on delivery instructions, customer details, and priority orders. Monitor DA performance, behaviour, customer feedback, and productivity. Resolve on-ground issues faced by DAs during delivery. 4. WMS (Warehouse Management System) Operations Operate WMS for order picking, packing, and dispatch. Coordinate with warehouse teams to ensure order accuracy and timely readiness. Ensure all entries, stock movements, and delivery scans are updated correctly. 5. Coordination & Communication Coordinate with warehouse, sales, inventory, and customer support teams. Communicate delivery issues, delays, and customer escalations efficiently. Work with transport vendors as needed. 6. Compliance & Safety Ensure dispatch operations follow company SOPs, safety, and hygiene standards. Verify driver and vehicle documents when required. Skills & Qualifications: Graduate in any discipline (Logistics/Supply Chain preferred). 2–4 years experience in dispatch or logistics operations. Good knowledge of WMS and route planning. Strong leadership skills to handle Delivery Agents effectively. Good communication and problem-solving ability. Working knowledge of Excel/Google Sheets.
Key Responsibilities: Conduct regular internal audits across all departments. Monitor timely completion of employee tasks and projects. Follow up with employees on pending tasks and delays. Maintain employee-wise performance scores and reports. Present audit findings and recommendations to management. Ensure internal controls and compliance are maintained.
We are looking for a Billing Executive who will handle billing operations efficiently using Zoho/WMS. Key Responsibilities: Create bills in Zoho/WMS . Handle rate fixing and ensure correct pricing before billing. Manage GST, taxation, and compliance related to invoicing.
Key Responsibilities: Respond promptly to customer inquiries and complaints via phone calls and WhatsApp chat. Provide regular delivery updates to customers and resolve any order or service-related issues. Maintain clear records of customer communication and issues resolved. Handle WhatsApp chats and ensure timely and professional responses. Make collection calls to follow up on pending payments when required. Conduct sales-related outbound calls to update customers about offers, new products, or follow-ups. Coordinate with the logistics, sales, and operations teams to ensure smooth customer service. Maintain a positive and professional attitude to build long-term customer relationships.
Customer Interaction: Build and maintain relationships with existing clients, including restaurants, hotels, and other food businesses. Address client queries and ensure customer satisfaction. Sales Follow-Up: Regularly check with clients regarding their product needs and ensure orders are placed. Promote new products and offers to increase sales opportunities. Route Planning: Plan daily routes efficiently to cover maximum clients in minimum time. Keep track of follow-ups and ensure no pending collections are overlooked. Reporting: Maintain detailed records of collected payments, pending amounts, and client visits. Prepare and submit daily/weekly reports to the sales manager.
Key Responsibilities1. Procurement & PurchasingIdentify, evaluate, and select suppliers for raw materials, packaging, and operational items. Prepare and release purchase orders based on stock requirements. Ensure cost-effective and timely procurement without compromising on quality. Maintain minimum and maximum stock levels for smooth operations. 2. Vendor ManagementBuild and maintain strong relationships with suppliers. Negotiate pricing, credit terms, and delivery timelines. Evaluate vendor performance (quality, delivery, pricing, service). Resolve supplier-related issues such as shortages, delays, or quality concerns. 3. Inventory & Stock PlanningCoordinate with warehouse/WMS team for stock updates and reorder levels. Prevent over-stocking or stock-out situations through proper forecasting. Monitor slow-moving, non-moving and high-demand items regularly. 4. Documentation & ComplianceMaintain all purchase-related documents and records (PO, GRN, invoices). Ensure compliance with company policies and audit requirements. Coordinate with accounts for invoice verification and payment processing. 5. Market ResearchTrack price trends, new product availability, and alternate suppliers. Compare quotations and ensure competitive market pricing. Suggest cost-saving and process-improvement ideas. 6. Cross-Department CoordinationCoordinate with operations, warehouse, and sales teams for material requirements. Communicate expected delivery timelines and shortages to internal teams. Support management with purchase reports and MIS. Required SkillsStrong negotiation and communication skills. Good knowledge of procurement processes & supply chain. Ability to work on WMS/ERP software. Analytical mindset with decision-making ability. Good vendor relationship management. Qualifications & ExperienceGraduate in any discipline (MBA Preferred). 3–7 years of experience in procurement/purchasing (FMCG/food & grocery preferred). Experience in vendor sourcing and purchase planning.