Job Description

Make outbound calls to hotel and restaurant clients regarding payment reminders for credit-based supplies. Maintain polite and professional communication while discussing due payments and timelines. Regularly follow up with clients to ensure timely collection of outstanding dues. Understand customer requirements and pass them to the sales or logistics team. Coordinate with field collection executives and assign them locations for cheque/cash pickup. Maintain accurate records of all calls, feedback, commitments, and collection schedules.