Telecaller

Key Responsibilities

• Make Outbound Calls: Initiate calls to prospective and existing customers using provided contact lists and scripts.
• Handle Inbound Queries: Professionally answer incoming calls, addressing customer inquiries, complaints, and concerns with clarity and patience.
• Product Promotion: Clearly and enthusiastically explain product features, benefits, and pricing to generate interest and secure sales appointments or direct sales.
• Lead Management: Qualify leads, follow up on warm prospects, and ensure all customer interactions are logged accurately in the CRM system.
• Customer Relationship: Maintain positive and professional customer relationships, even when handling rejection (it happens, dust yourself off!).

Required Skills & Qualifications

• Experience: Proven experience as a Telecaller, Telesales Representative, or similar role is a plus, but excellent communicators are always welcome.
• Communication Mastery: Exceptional verbal communication and interpersonal skills in malayalam. The ability to speak clearly and convincingly is a must.
• Persuasion & Negotiation: Strong persuasive skills and the ability to handle customer objections effectively.
• Resilience: Ability to handle rejection with a positive attitude and maintain professionalism under pressure.
• Education: High school diploma or equivalent.
• 1 year experience preffered
• SALARY:BEST IN INDUSTRY

Job Type: Full-time

Work Location: In person