Company Description We suggest you enter details here. Role Description This is a temporary on-site role for a Telecaller located in Mumbai. The Telecaller will be responsible for making outbound calls to potential customers, answering inbound queries, following up on leads, maintaining customer databases, and providing detailed information about products and services. Telecallers will also be tasked with achieving call targets, updating records of customer interactions, and ensuring a high level of customer satisfaction. Qualifications Excellent verbal communication skills and active listening skills Ability to handle objections and close sales Basic computer skills and familiarity with customer relationship management (CRM) software Strong problem-solving skills and attention to detail Customer service experience and understanding of call center dynamics Ability to work independently and as part of a team Fluency in multiple languages is a plus High school diploma or equivalent qualification
Company Description We suggest you enter details here. Role Description This is a temporary, on-site role for a Telecaller located in Thane. The Telecaller will be responsible for making outbound calls to potential customers, answering inbound calls, providing information about services, addressing queries, and maintaining detailed call logs. The role also includes following up on leads, building customer rapport, and achieving daily call targets. Qualifications Excellent verbal communication and active listening skills Ability to handle customer queries effectively and professionally Proficiency in basic computer skills and familiarity with telecommunication tools Time management and multitasking abilities Previous experience in telecalling, customer service, or a related field is a plus