Customer Relationship Management Manager

The role of Customer Relationship Management Manager at our company in Varanasi is a full-time, on-site position where you will be responsible for managing customer relationships to ensure high levels of satisfaction. Your daily tasks will involve analyzing customer data, developing and implementing CRM strategies, supervising sales processes, and facilitating smooth communication between customer service and sales teams. Furthermore, you will be expected to segment the market effectively to optimize customer interactions. To excel in this role, you should possess strong analytical skills with experience in market segmentation, excellent communication abilities to effectively manage customer interactions, a proven track record in sales and project management, the capacity to lead and execute projects efficiently, a Bachelor's degree in Business, Marketing, or a related field, familiarity with customer relationship management tools and software, as well as outstanding organizational and time-management skills.,