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Customer Relationship Management Executive

0 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Contractual

Job Description

🏡 Work From Home Opportunity | CRM Executive – Customer Communication & Support


Company:

Location:

Type:

Industry:


Diya Greencity Pvt. Ltd.



🔹 Key Responsibilities:


  • Handle customer calls through

    Exotel IVR system

    .
  • Communicate professionally via our

    WhatsApp Business Verified Device

    .
  • Send updates, follow-ups, and official communication using

    Google Workspace email

    .
  • Maintain and update customer records through

    Google Forms

    and

    Google Drive

    .
  • Use

    Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License)

    for reports, documentation, and analysis.
  • Provide timely updates on customer queries, issues, and resolutions.




🧠 Requirements:


  • Prior experience in customer support, CRM, or telesales preferred.
  • Good spoken and written communication in

    Hindi and English

    .
  • Proficiency in using Gmail, Google Forms, Google Sheets/Drive, and MS Office.
  • Laptop/Desktop with a good internet connection and a quiet work environment.
  • Self-motivated, organized, and dependable with daily work tracking habits.




💼 What We Offer:


  • Flexible remote work

    with defined targets and structured processes.
  • Training & onboarding on Exotel, Google Workspace, and CRM SOPs.
  • Performance-based incentives and opportunity for long-term growth.
  • A friendly and supportive work culture from an industry leader in real estate.




Apply Now:

If you’re ready to help customers feel heard, informed, and cared for — we’d love to hear from you!

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DIYA GREENCITY PRIVATE LIMITED
DIYA GREENCITY PRIVATE LIMITED

Real Estate Development

Eco City

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