Customer Relationship Executive

TalkinDebts

1 years

0 Lacs

kochi kerala india

Posted:2 days ago| Platform:

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Skills Required

negotiation service support training communication

Work Mode

On-site

Job Type

Full Time

Job Description

HIRING: Customer Relationship Executive (Voice Process)

customer service

leading international service provider

Key Responsibilities

Handle inbound and outbound calls with professionalism and empathy.
Understand customer needs, provide solutions, and maintain positive relationships.
Record all conversations and updates accurately in the system.
Participate in team meetings, client briefings, and regular training sessions.

Must Have

Minimum
1 year of experience
in a contact center or customer support role.
Excellent
English communication and listening skills.
Ability to
multi-task, prioritize work, and handle calls efficiently.
Basic computer proficiency and readiness to work in shifts.

Nice to Have

Experience in
account follow-up, collections, or customer retention.
Good
decision-making
and
team coordination
skills.

Location:

Job Type:

Salary:

Benefits

Health Insurance
Provident Fund

Commute/Relocation:

reliably commute or relocate to Kakkanad, Kochi

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